Microsoft Readies Major Update to Dynamics CRM

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How To Leverage Gen AI Without Losing the Corporate Shirt

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The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth

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Is Generative AI the Next Big CX Thing Despite Its Risks?

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Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront

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Spectrio Digital Signage Gives AI Assist to In-Store Marketing

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5 Ways Retailers Can Sell More Online With a Personal Touch

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A New Era of Customer Service

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Omnichannel, Online Consumers Shift to Mindful Shopping Practices

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Landing Intelligent Customer Service