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Oracle headquarters in Austin, Texas

Oracle Alloy Debut

With Oracle Alloy, service providers, integrators, and ISVs working with Oracle Cloud Infrastructure (OCI) can keep workloads in-country and operate...
attendees at conference, tradeshow, event

Oracle CloudWorld Kicks Off

CloudWorld, Oracle's rebranded user conference, kicks off this week in Las Vegas. The venue change during Covid also changed the...

Messaging Key To Meeting Changing CX Preferences

How businesses must handle customer interactions is changing as customers adopt messaging as a communication preference. Companies that fail to...

Twitter, Musk: And the Winner Is … CRM

Regardless of how the Twitter acquisition turns out, it looks like the big winner will be CRM, both the industry...
Zoho-5-Ways-To-Boost-CRM-Adoption

5 Ways To Boost CRM Adoption in 2022

How can you maximize adoption from the very start of your CRM rollout? Here are Zoho's top tips, based on...
Salesforce co-CEOs Marc Benioff and Bret Taylor at Dreamforce 2022

Dreamforce Goes Back to the Future

Salesforce is reinventing itself. Again. It’s been a long time arriving, but Salesforce is changing by doing its best to...
business success

Paradigm CX Shift Focuses on CRM Plus Smart Data

We spoke with Sameer Patel, CMO and solutions officer at SAP CX / CRM about the challenges and benefits of...
Zoho - CRM Should Be Easy

Implementation of a New CRM Should Be Easy

What’s the best way to ensure your investment in a new CRM pays off? For a start, the CRM you...
Salesforce Tower in New York City

The Salesforce Way

The company with a radically different product strategy, and a business model that included all stakeholders, continues to do well...
executive decisions

Oracle Is Signaling

The idea of layoffs might be disconcerting for some. Others might wonder about the acuity of decision making in Redwood...

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