Some businesses are returning to the office and others continue working from anywhere or adopting hybrid strategies. All can benefit from the advantages of intelligent systems, and all of this ... Read more
Delivering a great user experience is the key to building positive customer relationships. However, to achieve this, retailers must not be restricted to relying exclusively on CRM tools. Instead, they ... Read more
B2B software marketers need visibility into how customers and prospects interact with their products so they can improve product experiences. This integration enhances the streamlining of operations, improves marketing opportunities, ... Read more
Software systems come and go. When is it time to re-evaluate your commitments in CRM and how do you know for sure? This simple quiz is based on my own ... Read more
Sales and service are tightly related for the simple reason that they center on the newness of a category or product type and thus neophyte customers. When a product or ... Read more
A Study of Selling
An All-Encompassing Approach to Cloud-Based Retail CRM
CloudShare, HubSpot Integration Offers Clearer Vision of Product Engagement
Automation is the key to future-proofing a company’s customer service journey. Oracle’s innovative solutions solve two inherent stumbling blocks with ...
Social CRM
See all Social CRM