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handwrytten robotic letter writing

Robotic Letter Writing Lends a Hand to Personalized Marketing, CRM

The Handwrytten app is part of an automated CRM tool that lets businesses — and individuals with an entrepreneurial passion...
Oracle

Oracle’s ‘Box of Chocolates’

Oracle's acquisition of health IT company Cerner could turn out to be pure genius. But right now, I see a...

Monday.com’s New Tools Showcase Low-Code/No-Code Trend in CRM

Monday Sales CRM is built on the company’s flexible low-code/no-code framework and is a fully customizable tool that can be...
Zoho effective customer journey

How To Build the Most Effective Customer Journey

Using data from your CRM and other sources, you can optimize your customer journey, reducing leakage, cutting bounce rates, increasing...

‘Thinking Machine’ Speaks Volumes for Better Customer Service Experiences

Replicant -- a tech company providing voice automation solutions for call centers -- is solving staffing and customer experience problems...
Gen Z using smartphone

Gen Z to Retailers: Sell Us Speed, Simplicity, Touchless Pay Options

Gen Zers do not balk at paying more for sustainable products or from brands that share their social and political...

New Recipe for Marketing Success: Blend Digital and CX, Mix Well With AI

Different generations value different tools and mediums for interacting with their favorite brands. With so many digital options to choose...

A Study of Selling

Some businesses are returning to the office and others continue working from anywhere or adopting hybrid strategies. All can benefit...

An All-Encompassing Approach to Cloud-Based Retail CRM

Delivering a great user experience is the key to building positive customer relationships. However, to achieve this, retailers must not...

CloudShare, HubSpot Integration Offers Clearer Vision of Product Engagement

B2B software marketers need visibility into how customers and prospects interact with their products so they can improve product experiences...

CRM Buyer Channels