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Meta is reportedly working on an AI-powered search engine that will crawl the web for information, a move that could disrupt how advertising is sold online Currently, Meta's AI chatbot gets information about news, sports, stocks, and other current events from Google and Bing, a situation the company is looking to change, according to a report appea...

Improving the overall customer experience (CX) is essential for client retention and ROI growth. An effective CX strategy can help businesses retain clients even when competitors offer lower prices, ensuring higher long-term profitability The desire to remain competitive makes companies eagerly focused on the next competitive advantage for their fi...

Fast, secure, reliable connectivity is now an expectation at multifamily residences, according to a report released Monday by market research and consulting company Parks Associates and Xfinity Communities Residents need access to high-speed internet services to work, attend class, and stream video and games, among other high-bandwidth activities, ...

Because of Intel’s relative weakness at the moment, Arm has an opportunity to move outside of its smartphone base and solidly into PCs. Instead of backing Qualcomm’s play, Arm has decided to cancel Qualcomm’s license. This move not only appears to be an abuse of power but is extremely ill-timed, given Intel and AMD have correctly identified the threat and formed a partnership to fight it...

The retail industry is bracing for more than just the usual surge of cyberattacks this holiday shopping season Artificial intelligence-driven threats pose significant risks to both retailers and consumers. According to the latest report from Imperva Threat Research, retail websites are already facing an average of 569,884 AI-driven attacks each day...

Hacker breaches targeting corporate and personal data are worsening despite businesses and individual users adopting safe computing strategies, highlighting gaps in cybersecurity expertise. Cybersecurity workforce developer NukuDo addresses these gaps by offering specialized training that leads to guaranteed jobs in computer security The United Sta...

The gurus at Gartner released their list of top 10 strategic technology trends to watch in 2025 on Monday -- a list heavily influenced by artificial intelligence “This year’s top strategic technology trends span AI imperatives and risks, new frontiers of computing and human-machine synergy,” Gartner Vice President Analyst Gene Alvarez said in...

Deception is critical to the malevolent activity of Black Hat hackers, but, as Microsoft recently showed, it can also be a powerful weapon against those hackers At a BSides event earlier this year in Exeter, England, the software maker's "head of deception,” Ross Bevington, described an ambitious project that lured cybercriminals into realistic-l...

AI-enabled automation is the new linchpin of innovation in CRM platforms. However, the expected productivity gains have yet to translate into meaningful improvements in customer experience (CX) The current brand strategy is to throw a lot of technology at the wall to see what sticks, as brands try to automate at breakneck speed to optimize customer...

Despite recent hurricane impacts, the economy generally remains strong, with consumer spending driving growth in the 2024 winter holiday season, according to the National Retail Federation (NRF) retail sales forecast released Oct. 15 The Washington, D.C.-based NRF advocates for the people, brands, policies, and ideas that help retail succeed. Retai...

On paper, Lenovo Group and Dell Technologies are remarkably alike, but the two companies are organized and run differently. That will become clear to most who compare last week’s Lenovo Tech World 2024 event to Dell’s similar event next month At the heart of the difference is the nature of both companies’ acquisitions and executive leadership...

Poor-quality product data routinely has severe implications for retailers. If left unresolved, bad data hinders the effectiveness of business operations, product search and discovery, customer satisfaction, and sales Bad product data, often hiding in plain sight, can critically impact retailers' bottom lines. According to information technology fir...

Market watchers may not agree on how much smartphone shipments grew in this year's third calendar quarter, but they do agree on one thing: the market is emerging from its post-pandemic doldrums Global market research company Canalys reported Monday that worldwide smartphone shipments grew 5% in Q3 compared to the same period in 2023. The increase m...

Apple's pricey Vision Pro augmented reality/virtual reality (AR/VR) headset hasn't been a magnet for developers The Wall Street Journal reported Sunday that there has been a significant slowdown in apps being introduced in the Vision Pro app store. After hundreds of apps were introduced for the US$3,500 headset during its first two months on the ma...

Canonical released Ubuntu 24.10 “Oracular Oriole” on Oct. 10, 2024. This latest version brings performance improvements and enhanced hardware support while also marking a special milestone -- 20 years since Ubuntu’s first stable release As the name suggests, Ubuntu 24.04 LTS (Long-Term Support) is still being supported and will continue to re...

I stopped working for Forrester in 2002 and went out on my own as an independent analyst. At that time, Intel’s valuation and power significantly eclipsed AMD and Nvidia. Intel had a strong corporate brand, and Pentium was so popular people wrote songs about it, and Qualcomm wasn’t even on Intel’s radar Twenty-two years later, Intel is hurt a...

One of the most influential teachers I’ve had was my university music professor. One piece of wisdom particularly resonates with me: he asked, “How good would you be if you did everything your teacher told you to do?” His point was not that you should unquestioningly do what you’re told. Rather, he meant that after we’re familiar enough with a discipline, we know what yields improvement at it. We know what habits, procedures, and mindsets will make us better at what we do...

Workplace safety is an increasing concern in modern environments. Advances in artificial intelligence (AI) and machine learning (ML) are driving innovative hardware solutions to reduce the risk of unauthorized access Managing any facility or organizational team now involves greater responsibility for safety, whether in workplaces, campuses, hospita...

The streaming television industry has been accused of operating a massive data-driven surveillance apparatus that is transforming TVs into sophisticated monitoring, tracking, and targeting devices In a 48-page report released Monday, the Washington, D.C.-based Center for Digital Democracy (CDD) outlined how the connected TV (CTV) industry captures ...

Settle, the developer of an operations platform that helps consumer packaged goods (CPG) brands scale, launched its expanded procurement and inventory management suite this month following the acquisition of inventory management firm Turbine This acquisition brings advanced inventory operations and forecasting capabilities to Settle’s cash flow m...