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Nimble CRM stands out from traditional customer relationship management software by focusing on company-wide operations rather than just sales In September, the platform introduced a major upgrade with email sequence automation, advancing its mission to drive organizational growth....

Cyberattacks on consumers and retailers surged during Black Friday week, according to a report released Wednesday by a cybersecurity platform provider The provider, Darktrace, of Cambridge, England, reported that an analysis of its customer data for November revealed a 327% increase in worldwide Christmas-themed phishing from the first week to the ...

A near-production model of a solar-powered car will be on display at CES 2025 Aptera Motors has announced that a "production intent" version of its eponymously named solar-powered vehicle will be displayed at the mammoth consumer electronics show, which will be held January 7-10 in Las Vegas....

Schools and organizations that deploy vast numbers of computers have a much-needed computing edge against cybersecurity risks with enterprise-grade Chromebooks Consumer-grade Chromebooks come with what Google calls "defense in depth," which provides multiple layers of protection. If attackers succeed in bypassing one layer, others remain in effect....

Mushrooming fake store sites, deceptive domains, and compromised e-commerce sites are just a few of the threats facing online shoppers and businesses this holiday season, according to reports recently released by two cybersecurity companies A report released Tuesday by London-based Netcraft, a cybercrime disruption and digital risk protection compa...

High-powered computer chip maker Nvidia on Monday unveiled a new AI model developed by its researchers that can generate or transform any mix of music, voices and sounds described with prompts using any combination of text and audio files The new AI model called Fugatto -- for Foundational Generative Audio Transformer Opus -- can create a music sni...

Nvidia has faced scrutiny this month because some servers with a whopping 72 Blackwell processors were overheating. The issue arose because some initial OEM deployments were not properly water-cooled, which Lenovo aggressively identified and mitigated with its Neptune warm water-cooling solutions As AI advances, we'll need more highly dense, incred...

Not all Linux distributions provide platforms for enterprise and non-business adopters. Red Hat Enterprise Linux (RHEL) and the Fedora Project let users keep their Linux computing all in the family Both the enterprise and community versions have upgraded over the last few weeks. RHEL is a commercial distribution available through a subscription and...

This week’s Microsoft Ignite 2024 event in Chicago served as a platform to showcase Microsoft's vision and strategies aimed squarely at corporate and enterprise customers The keynote highlighted transformative technological shifts and the role of artificial intelligence (AI) in driving these changes. This year's theme revolved around Microsoft's ...

Paradoxical tensions among consumers are making their behavior unpredictable and baffling many sellers, according to a report released Monday by a global strategy and management consulting firm Consumers want choice but are overwhelmed by it; want to control their decisions but want curation of their choices; and want to live certain values but can...

IBM's beta release of its Environmental Intelligence (EI) platform offers application developers and data scientists curated environmental insights powered by AI with access to open-source geospatial and satellite data This cloud-based platform provides a variety of geospatial, weather, and climate APIs, enabling users to create applications that a...

Risk management in many organizations is mired in a framework that can't keep pace with the challenges that most enterprise risk teams face. It needs to be modernized That's the verdict that senior analysts Cody Scott and Alla Valente handed down in a recent Forrester Research blog that's critical of the Three Lines of Defense (3LOD) approach, whic...

Microsoft Ignite is on this week. It’s the company’s massive event focused on IT professionals. While you can attend this event remotely, you should consider attending in person this year because I still see far more AI failures than successes. When AI is deployed successfully, it has a significant positive impact on productivity, yet quality appears to be going in the wrong direction. But not for everyone...

Package thieves snatched US$12 billion in goods this year, according to a report released Tuesday by Security.org Based on a survey of 11,000 adults in 50 states, the report also noted that one-quarter of American adults have had a package stolen, and 4% (14 million people) suffered a theft within the last three months. The average value of each st...

Despite increased spending by many businesses, 2025 looks like a lackluster year for customer experience (CX) quality, according to Forrester Research "For most brands, 2025 will be another year of CX mediocrity following years of decline and an all-time low in quality in 2024," Forrester predicts. "That’s because many executives mistakenly inter...

Search engines using artificial intelligence could harmfully disrupt the digital economy, warns a researcher at Harvard's Berkman Klein Center "[I]f AI search becomes our primary portal to the web, it threatens to disrupt an already precarious digital economy," Benjamin Brooks wrote in a recent article in the MIT Technology Review....

At its Snapdragon Summit in October, Qualcomm emphasized its commitment to an “AI-first” future, revealing advances aimed at bringing AI-powered experiences to a broad spectrum of devices, from smartphones and laptops to extended reality (XR) and automotive platforms Held in Hawaii, the event showcased Qualcomm’s dedication to making artifici...

AMD has made significant strides in AI. Last week, it announced that its first 1-billion parameter large language models are performing exceptionally well. Under the leadership of CEO Lisa Su and with the help of CTO and Executive VP Mark Papermaster, AMD has done an admirable job of fast pivoting after Nvidia and OpenAI’s initial surprise success to create a credible generative AI solution...

The merger of two popular open-source communities could sharpen the focus on bolstering online privacy and web-surfing anonymity The Amnesic Incognito Live System, or Tails, and the anonymity network Tor Project, short for The Onion Router, announced in late September a merger to unite operations and resources from both software communities into a ...

Microsoft was the first to put AI on devices with its Copilot+ launch months ago. It caught Google and Apple sleeping and seemed poised to own the AI space with the help of OpenAI and ChatGPT However, Microsoft’s execution was so flawed that it isn’t clear if anyone is even using these Copilot+ features now. Recall is still being held back, and...