Articles by Jack M. Germain

Growing businesses often rush to upgrade hardware, which results in stockpiling unused computers, routers, and other IT assets. This practice can be a bad business strategy that leads to worsening security and environmental concerns In the 2023 IT Management Survey conducted by software and IT services firm Capterra, data from 500 IT professionals ...

Small and mid-sized businesses (SMBs) in the e-commerce space have long struggled to compete with the might of retail giants. Now, generative AI is emerging as a cost-effective solution that could level the playing field Despite voicing their needs, SMBs have struggled to find adequate support, according to Mikel Lindsaar, CEO and founder of StoreC...

Biopharmaceutical companies are looking for go-to-market approaches that go beyond customer expectations. Starting with a revolutionized technology platform allows these organizations to create value beyond a prescription and basic instructions For example, in the case of diabetes, the data and digital platform would be able to share information th...

In what might belong in the "better late than never" category, the U.S. government and the computing industry are ramping up efforts to deal with seemingly runaway cybersecurity issues On Friday, the Department of Homeland Security announced that its Cyber Safety Review Board (CSRB) will conduct a review on cloud security involving the malicious ta...

The arrival of the first stable version of Rhino 2023.1 last week is a treat well worth the long wait through six beta releases This new Linux distribution succeeds last October's discontinued Rolling Rhino Remix project. Ironically, the original developer of that remix release, AJ Strong, the desktop lead and founder, did the follow-up....

The financial industry has historically been conservative when it comes to software development, especially when it comes to picking open-source applications over proprietary code. That caution is softening as more financial companies are now embracing open source Recent research shows that 87% of finance industry respondents believe open source is...

Retailers of all sizes need to be creative when it comes to keeping students' attention for their back-to-school purchases. The Container Store (TCS) hopes to renew last year's success with mobile engagement to help boost sales to college kids during its College 2023 campaign A key to keeping TCS at the head of the class for even younger students i...

In the dynamic field of technology, it's not just about coding; students pursuing careers in this sector need a diverse array of skills and competencies to stand out and excel Education technology, or EdTech, leverages digital tools and technologies to enrich learning experiences and amplify educational practices. While coding has been a pronounced...

Research and software marketplace firm G2 in June released its annual software buyer behavior report, "The Value-Driven Buyer," finding that despite doom and gloom predictions around tech markets and budgets, businesses see a positive outlook among global companies buying software this year Artificial intelligence is reshaping the entire software l...

Merchants today are prioritizing innovative ways to retain and monetize their existing customer base, moving away from traditional customer acquisition methods. This significant shift demonstrates how subscription-based businesses are adapting to the prevailing macroeconomic environment A pivotal discovery underlining this change comes from a recen...

Retail marketers posting their social media messages at random times are likely overlooking key opportunities to convert potential customers into successful checkout cart transactions Social media analytics company Sprout Social recently published its report "2023 Best Times to Post on Social Media," which outlines the best and worst times to post....

According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This commitment includes consistent accessibility via email, chat, phone, and social media Playvox is a cloud-based platform to help quality assurance tea...

The Winees L1 2K solar-powered security camera offers a home and office surveillance solution enriched with advanced artificial intelligence features. It's compatible with both the AiDot and Google Home apps In my experience setting up and testing the system, the AiDot app, exclusive to the Winees ecosystem, posed several problems. This app acts as...

Rhino Linux takes an already fine Xfce desktop and blends in elements of the GNOME graphical interface to create a hybrid desktop design well worth experiencing The combination does for me what few other new Linux distributions have done; it has me waiting very impatiently for the first non-beta release. However, since my initial interaction with t...

Amid ongoing economic challenges, some entrepreneurs are finding success with specialized marketing tools aligned with the Amazon marketplace. Using these tools and other marketplace offerings, small business owners can better navigate the challenges of an economic downturn According to the "2023 State of the Amazon Seller Report" that Jungle Scout...

According to a recent software industry security report, there is a notable increase in tension between application security (AppSec) workers and application developers over consensus on cloud-native needs. Additionally, there is a growing concern about retaining developer talent in this context The fundamental issue lies in the inadequacy of tradi...

OpenAI's innovative artificial intelligence breakthrough with ChatGPT presents advancements in retail marketing and uplifting improvements in customer experience (CX) solutions Launched by OpenAI in November 2022 as a prototype, ChatGPT -- or Chat Generative Pre-trained Transformer -- has become increasingly popular across multiple industries. With...

The first beta release of MakuluLinux Max puts artificial intelligence inside everyday desktop usage Max's AI entity Electra could well be the start of a new type of innovation adopted by other distribution developers. It raises the bar on what Linux users should expect from their computing platform....

Ongoing global economic uncertainty is impacting technical hiring strategies. Given the persistent financial challenges, more organizations are revising their hiring plans by freezing new positions However, the demand for skilled tech talent remains strong, particularly in newer areas such as cloud and containers, cybersecurity, and AI/ML....

As generative AI rapidly penetrates industries, businesses must adapt or risk being left behind. The enterprise CRM platform from One AI assists organizations in amplifying lead conversion, enhancing customer engagement, and increasing revenue One AI's generative AI approach helps CRM companies and their customers to add capabilities seamlessly and...