Chinese government-affiliated hackers have been making a concerted effort to steal medical research, particularly cancer research, from U.S. institutions. The step-up in medical research theft appears to be linked to China's growing concern over cancer mortality rates and increasing healthcare costs. Cancer in the leading cause of death in China. "As the PRC continues to pursue universal healthcare by 2020,...
A new collaboration between Dell and Google has produced the world's first enterprise-class Chromebook. The companies have announced their partnership to bring new capabilities and services to Dell's Unified Workspace strategy. Google launched its Chrome Enterprise capabilities in 2017 to put critic...
The T-Mobile-Sprint merger looked like it was pretty much a done deal a couple of weeks ago, when DoJ gave its approval. It now looks like there won't be a final answer until 2020. This will go down in history as one of the longest corporate merger attempts. The delay will be hardest on Sprint and D...
Samsung announced new devices and a deepening of its relationship with Microsoft at Samsung Unpacked, which showcased innovative new mobile experiences that work seamlessly and continuously anywhere and anywhen. "The line between work and play has pretty much disappeared, and that means we need tech...
Ravelry, an online knitting community that has more than 8 million members, last month announced that it would ban forum posts, projects, patterns and even profiles from users who supported the Trump administration. "We cannot provide a space that is inclusive of all and also allow support for open ...
The T-Mobile-Sprint merger has been dragging on for quite a long time, but it finally may be in the home stretch. To get the deal approved, Sprint and T-Mobile might have to sell off some of their wireless assets, and many were surprised by Dish Network's interest. What would this mean for the merge...
FCC Chairman Ajit Pai this week gave the green light to a merger between T-Mobile and Sprint, currently the third- and fourth-largest mobile carriers respectively. The nation's top telecom regulator agreed to the $26 billion merger, but with some conditions -- the most notable being that Sprint wou...
Sprint's best shot at success is to merge with T-Mobile. Without the merger, I see the company continuing to struggle as a weak player in the competitive wireless battle. Then again, this is nothing new. Sprint has been limping along for decades, for many different reasons. If this merger fails, wil...
An advocacy organization formed by cybersecurity professionals has joined the fight for "right to repair" legislation, which would allow consumers and third parties to repair electronic equipment without voiding manufacturers' warranties. Legislators in about 20 states have been working on some form...
These could be the worst of times for high-end flagship smartphones. Google CEO Sundar Pichai told Alphabet shareholders that his company's flagship phones, the Pixel 3 and Pixel 3 XL, released last fall, had encountered some "year over year headwinds." Samsung maintained that its flagship phone lin...
With 5G knocking on our door, a growing number of wireless competitors have been getting on their high-horses and trying to knock down the current leaders. All I have to say is, cut it out! No customer or investor is interested in all this meaningless industry-wide jibber-jabber. If you keep this up...
Home networks are a key building block for today's connected home systems and products, and wireless is the dominant method of connectivity for a variety of smart home, computing and entertainment devices. Loss of wireless connectivity can be disruptive to the user experience and seriously impair th...
The United States Federal Trade Commission has announced an investigation into the privacy policies, procedures and practices of seven Internet broadband providers and related entities: AT&T Inc., AT&T Mobility LLC, Comcast Cable Communications doing business as Xfinity, Google Fiber Inc., T...
Not long ago, T-Mobile COO Mike Sievert said the company would start selling a wireless home broadband service. Now, it looks as though it has begun a pilot program of invited users. However, there is an important catch with respect to this new service: the motive behind it. If it works and is price...
This winter has been very rough on Google Fiber, Alphabet's high-speed Internet service. An overabundance of snow, ice and water have caused service outages. Why do these issues not seem to hamper competitors? The latest news is that the service is leaving Louisville, supposedly due to a faulty inst...
Yes - at a price below the $44 billion contracted agreement
Yes - the court will force Musk to close the deal at $44 billion
No - Musk will end up paying the $1 billion breakup fee to cancel the deal
No - Musk will prove Twitter violated the agreement and walk away without paying a penalty
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Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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Sink or Swim: 5 E-Commerce Pain Points To Address for Success
Sweetwater's Well-Tuned Marketing Is Music to Shoppers' Ears
An All-Encompassing Approach to Cloud-Based Retail CRM
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Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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https://www.crmbuyer.com/story/4-ways-to-build-customer-loyalty-amidst-sky-high-inflation-176825.html
4 Ways To Build Customer Loyalty Amidst Sky-High Inflation
Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
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https://www.crmbuyer.com/story/zoho-consolidates-marketing-functions-176493.html
Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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https://www.crmbuyer.com/story/5-ways-chief-customer-officers-can-drive-net-revenue-retention-176563.html
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Piecing Together the Supply Chain Puzzle
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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The CRM Quiz
Service Is More Than a Selling Opportunity
Have We Forgotten How To Sell?
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https://www.crmbuyer.com/story/a-study-of-selling-176535.html
A Study of Selling
Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
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CloudShare, HubSpot Integration Offers Clearer Vision of Product Engagement
Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
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