One of the most advanced communication hubs in the world crashed unexpectedly in Seattle on Sunday afternoon, July 30, 2006, due to a string of malfunctions in the facility's electrical power system. The facility, called Fisher Plaza, is billed as one of the most secure data centers and telecommuni...
Verizon Business is targeting the small to mid-sized market with the introduction this month of IP Web Center, a hosted contact center application. It is providing this functionality by adding Internet protocol capability to its Verizon Web Center service. This means that Verizon Web Center and Veri...
Hoping to expand its customer base while also enhancing the so-called front office services it already provides, Siebel Systems said it will buy e-billing service provider eDocs in a deal worth US$115 million. Siebel will take control of Natick, Massachusetts-based eDoc's 180 employees and gain acce...
Very - I look forward to the widespread adoption of AI search.
Moderately - AI search is promising, and I'm cautiously optimistic.
Unsure, but I am keeping an open mind.
Not at All - I do not trust AI-powered search results.
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The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth
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2024 Retail Action Item: Satisfy Gen Z Demand for Payment Options
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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5 Ways Retailers Can Sell More Online With a Personal Touch
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Spectrio Digital Signage Gives AI Assist to In-Store Marketing
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Subscription Sales Spur Superior Selling
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AI’s Breakout Year?
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Omnichannel, Online Consumers Shift to Mindful Shopping Practices
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Landing Intelligent Customer Service
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