Phishing and spear phishing have long been thought to be mutually exclusive hacking tricks, but cybercrooks have found a way to combine the two in a technique called longline phishing. "The technique allows you to hit a lot of people very quickly and largely go undetected," said Dave Jevans, founder...
The devil is in the details, the saying goes. When it comes to B2B selling, the dollars are also in the details. That's something I learned many years ago while writing about the reseller channel. Back in 2000, the Internet caused significant disruptions of traditional reseller relationships, becaus...
Microsoft has made its new Outlook.com email service generally available, following six months of receiving and incorporating user feedback. The service is ready to scale to a billion people, the company said, and Hotmail users will be shifted over to form the core of that base. The preview attracte...
The European Union on Thursday announced a strategic plan designed to prevent and respond to cyberdisruptions and attacks. The heart of the plan: a requirement that all member states and key Internet enablers -- including some U.S.-based companies -- must report attacks. Web-based companies and crit...
An attempted antipiracy campaign came screeching to a halt when, after just four days, the Icelandic Film and Movie organization, SMAIS, took down its Facebook page. SMAIS apparently wanted to spur dialogue with Icelanders, but that backfired when Facebook users -- who were "fans" of the SMAIS page ...
The handset maker previously known as RIM on Wednesday launched its new BlackBerry 10 smartphones: the Q10 with the familiar QWERTY keyboard, and something new for the company -- the touchscreen-based Z10. BlackBerry, as the firm is now called, will release the Z10 in the United States in March with...
Google is envisioning a future in which email and online banking accounts are safer thanks to technology that would add a physical component to security protection. Members of the Google security team reportedly will publish a paper in next month's IEEE Security & Privacy Magazine examining scen...
This week, All Things Appy looks at must-have, 21st century business-oriented tools in the Chrome Web browser environment. TweetDeck is a social media management app that lets marketers engage with Twitter conversations in real time. However, the app also provides at-a-glance standard and optional a...
The Consumer Electronics Show kicks off Jan. 8 in Las Vegas, and it looks like it will be another big success. So what will be hot during this year's show? There are plenty of new ideas that will wow you. Let's take a quick peek at what we can expect. Gary Shapiro, CEO of the Consumer Electronics As...
The Great Firewall of China might start requiring ID for admittance. On Monday, China's National People's Congress began discussing a draft decision that would force Internet users to use their real names in order to register for services. The draft decision is, depending on your perspective, a way ...
Mention big data and the first thing that might come to mind is Hadoop. The open source software framework has recently enjoyed a great deal of popularity among vendors and enterprise users. However, if it is to really be useful to the enterprise, Hadoop may need to be taken out of open source, argu...
With its brand-new, tablet-friendly version, Flipboard takes online news reading to a sybaritic new level -- the bigger screen, along with Flipboard's elegance, surpasses poky smartphone screen real estate, and anything that has come before. Flipboard pulls together social media, news, and website ...
Recently while presenting the findings of a Big Data survey to an executive team, I was a bit taken aback when the CEO stopped me and said, "I'll listen to what you learned from the survey as long as you don't use those two words again -- 'Big Data' -- I've already told my team there will be hell to...
When the first banner ads came out in the 1990s, they attracted lots of attention -- and lots of click-throughs. Since then, though, their effectiveness has plummeted, forcing businesses to think creatively about the future of online advertising. This future is likely to include a mix of social medi...
Anonymous has been celebrating Guy Fawkes Day by engaging in various acts of mayhem online and turning out in person at sites across the globe to protest. Some of the reported hacks and other acts have turned out to be unsubstantiated. The attack claims include Symantec and ImageShack. PayPal also w...
Google Meet
Microsoft Teams
RingCentral
Webex by Cisco
Zoom
Something Else
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https://www.crmbuyer.com/story/accent-altering-voice-tech-aims-to-replace-frustration-with-communication-177022.html
Accent Altering Voice Tech Aims To Replace Frustration With Communication
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Messaging Key To Meeting Changing CX Preferences
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Sweetwater’s Well-Tuned Marketing Is Music to Shoppers’ Ears
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https://www.crmbuyer.com/story/5-types-of-shoppers-and-what-they-want-for-the-holidays-177187.html
5 Types of Shoppers and What They Want for the Holidays
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https://www.crmbuyer.com/story/vr-platforms-deliver-metaverse-style-experiences-to-online-shopping-176865.html
VR Platforms Deliver Metaverse-Style Experiences to Online Shopping
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https://www.crmbuyer.com/story/for-better-crm-results-prioritize-pipeline-over-forecast-176709.html
For Better CRM Results, Prioritize Pipeline Over Forecast
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Why Quality E-Gifts Are Smart Business Decisions
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https://www.crmbuyer.com/story/robotic-letter-writing-lends-a-hand-to-personalized-marketing-crm-176595.html
Robotic Letter Writing Lends a Hand to Personalized Marketing, CRM
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https://www.crmbuyer.com/story/retail-needs-tech-integration-strategies-to-satisfy-consumer-expectations-177137.html
Retail Needs Tech Integration Strategies To Satisfy Consumer Expectations
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Retail Reality Check: Rewards Programs Do Matter to Consumers
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CloudWorld Reevaluated
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