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OPINION June 1, 2015

In sales, we know customer retention is critical for success in the subscription economy. For many tech companies in the SaaS space, it takes three years to break even. In insurance, which has toiled in the subscription economy for more than a century, the average break-even time is an incredible seven years. Because of that, sales compensation is starting t...

Salesforce Makes Splash With Wave for Big Data

May 28, 2015

Salesforce on Thursday launched Wave for Big Data, a tool that will help marketers and salespeople leverage customer data in the Salesforce Analytics Cloud. Google, Cloudera, Hortonworks, New Relic, Informatica and Trifacta have signed on to the Salesforce Analytics Cloud Partner ecosystem. Powered ...

INSIGHTS

Subscribed 2015

May 27, 2015

There is no better company to look at to get a sense of the future of technology in business and society than Zuora. This might surprise many people, because companies like Oracle, Microsoft and Salesforce might come to mind more readily. To one degree or another, those companies feature their produ...

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CRM Buyer Channels

Call Centers

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Customer Service

Customer Service

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Expert Advice

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Marketing

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Spotlight Features

Spotlight Features

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Strategy

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Trends

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Vendors

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