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Many companies face an arduous balancing act at the start of 2023 between an uncertain economic climate and the critical advantage they must maintain for competitive innovation. New technologies from Web3, blockchain, machine learning, and artificial intelligence continue to evolve work ethics that make that task more challenging Cory Hymel, vice p...

The inability to share data easily and reliably between a smartphone, laptop, or desktop has been a source of aggravation for Windows PC users who also possess an iPhone Apple has solidified a strong ecosystem reputation with its products and core device operating systems by highlighting the advantages of enabling files, text messages, and even the...

Less than a week after it imposed search limits on the AI version of its Bing search engine, Microsoft is raising those limits In the wake of some embarrassing reports of erratic behavior by the new Bing, Microsoft decided last Friday to limit a user's daily usage to five chat "turns" per session and 50 turns per day....

Recent shifts in consumer behavior will significantly impact brand sales this year and beyond. Brand marketers need to refocus efforts on planet sustainability; otherwise, they risk losing their consumer bases to brands that do E-commerce specialist Astound Commerce, in partnership with digital commerce platform Shopify, just released the results ...

A friend of mine with decades of experience in tech made a wittily apt remark that I've been thinking about lately When discussing how to overcome a thorny technical hurdle that most desktop OSes would obstruct the user from addressing, he quipped that Linux was easily up to the task because "Linux is a real operating system."

I'm fascinated by our approach to using the most advanced generative AI tool broadly available, the ChatGPT implementation in Microsoft's search engine, Bing People are going to extreme lengths to get this new technology to behave badly to show that the AI isn't ready. But if you raised a child using similar abusive behavior, that child would likel...

Digital crooks -- whom cybersecurity experts and law enforcement officials politely call bad actors -- use elements of modern-day cyber communications to track your online activities. These elements are hiding in plain sight, but they are easy to reveal once you know where to find them You can toss around false clues to hide your activities or at l...

Personal computer sales recently began to slow down to levels not seen since early 2020, before the pandemic turbocharged the PC space By all estimates, PC manufacturers are battening down the hatch for yet another challenging year after shipments fell markedly in 2022....

The U.S. economy is full of uncertainty. Some experts predict we will see a recession this year, but other analysts don't see that happening, at least not yet. This contradiction is causing uneasiness and driving a shift from discretionary spending to necessary spending, with consumers shopping at discount stores instead of higher-end retailers Wit...

Vint Cerf, known as the father of the internet, raised a few eyebrows Monday when he urged investors to be cautious when investing in businesses built around conversational chatbots The bots still make too many mistakes, asserted Cerf, who is a vice president at Google, which has an AI chatbot called Bard in development....

Tech layoffs have been grabbing headlines recently, for good reason Google's parent company, Alphabet, has laid off 12,000, about 12% of its workforce. Facebook's parent Meta has chopped 11,000 workers from the rolls, and IBM slashed 3,900 employees, 1.5% of its global workforce....

Microsoft last week announced it is putting ChatGPT in its Bing search engine and that it would only work through its new Edge browser AI in general, and generative AI in particular, are game changers because they are capable of doing not only more for you, but they can be made to interact with you as if it was a person. This is a huge advantage, a...

Two things occurred to me while writing about Salesforce's current dust-up with activist investors. First, in the last piece, I noted that activist investors are all over the place, and they take interest in companies and whole sectors all the time when they see an opportunity to make a buck. Nothing unusual there But interestingly and second, ther...

Microsoft may have ushered in a paradigm shift Tuesday with the release of new versions of its search engine, Bing, and web browser, Edge -- both now powered by artificial intelligence The new offerings, available in preview at Bing.com, combine browsing and chat into a unified experience that improves both tasks. When searching, for example, more ...

The public launch in October of customer support firm DevRev's DevCRM platform offers a new approach to managing software as a service (SaaS) customer management. It cuts down on the need for large support teams by automating the update process on a rolling, consistent, as-needed basis DevRev is an API-driven, developer-first CRM platform for produ...

OpenAI CTO Mira Murati stoked the controversy over government oversight of artificial intelligence Sunday when she conceded in an interview with Time magazine that the technology needed to be regulated "It's important for OpenAI and companies like ours to bring this into the public consciousness in a way that's controlled and responsible," Murati t...

Attention retailers! Are your stores ready to get phygital? A successful phygital retail strategy blends the useful elements of the in-person customer experience into the digital sphere interchangeably....

The metaverse may have a new place in the retailer consumer experience, but it is off to a dismal start in becoming much of a business communication outlet Consumer attraction to today's metaverse indicates a significant shift in how people use technology. If the metaverse begins to exist and function in totality, marketers clearly should not miss ...

Nothing is more embarrassing than sharing or forwarding something that you think is true and then getting slammed because whoever got it knows better and thinks you're an idiot Back when I worked for a multinational, I'd send out an email newsletter of things I thought were interesting and applicable to our work. Folks were fine with that until I f...

It's no secret that the smartphone has dramatically cannibalized the traditional digital camera space over the past several years. According to Statista, worldwide revenue for digital cameras was US$21.26 billion in 2022, down from a high of $29.03 billion in 2014 At Wednesday's Galaxy Unpacked 2023 event in San Francisco, Samsung unveiled its new ...