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OPINION

Layoff Survival Guide: Making Smart Choices in Tough Times

With the advent of AI and rapidly changing corporate needs and performance, many companies have announced layoffs this year, and I expect we are far from done. These layoffs range in size from small, like eBay’s announcement of 1,000 layoffs, to the much larger 12,000-plus layoffs expected from Dell and Intel, among others Regardless of the size ...

Database Admins See Brighter Job Prospects Amid IT Challenges

The field of database administration is far from glamorous. Even within the uncompromisingly geeky domain of information technology, database administration would be among the last fields picked for a game of proverbial kickball However, the future employment landscape for tech jobs remains uncertain in these changing times. Despite its somewhat un...

4 Ways Search Merchandising Boosts Online Retail Conversion Rates

Search engines are powerful tools for guiding shoppers to relevant products on online retail sites. However, to maximize revenue and deliver the best possible shopping experience, relying on search engines alone isn't usually the best approach Instead, retailers should also take advantage of search merchandising. By providing additional control ove...

Roku Adopts Cookie Alternative UID2 To Optimize Its Ad Platform

Roku has taken a bold step toward what could be the future of online advertising by announcing it will adopt a technology called Unified ID 2.0 (UID2) across its premium streaming inventory The streaming platform, which serves some 83.6 million households, boasted that the technology, developed by The Trade Desk, will offer advertisers more precise...

Malware-as-a-Service Golden Business for Hackers: Darktrace Report

Malicious actors on the internet know the meaning of service. In a report released Tuesday on digital threats for the first half of 2024, a global AI cybersecurity company found that many of the prevalent threats deployed during the period heavily used malware-as-a-service (MaaS) tools The report by Darktrace, based on analysis of data across the c...

AI-Powered Open Commerce Network Could Disrupt Online Retail

Red101, a network for retailers based on a new concept of AI-powered open commerce, is scheduled to go live in U.S. markets this fall Developed by RedCloud Technology, a U.K.-headquartered company, Red101 could revolutionize e-commerce for millions of distributors and other small businesses across the U.S. According to Justin Floyd, the firm's CEO,...

OPINION

Meta and Nvidia: The Future of Social Media and Personal Technology

Nvidia CEO Jensen Huang and Meta (Facebook) CEO Mark Zuckerberg headlined at Siggraph last week While the fireside chat with Huang didn’t really cover any new territory, the subsequent chat between Zuckerberg and Huang was fascinating, particularly when it came to what they didn’t talk about, which was the future of Facebook with AI. But, based...

EXCLUSIVE INTERVIEW

For CRM, AI Advances More Than Just Contact Center, Marketing Goals

Artificial intelligence is the new linchpin driving innovation that enhances customer relationship management and e-commerce. Once a concept for science fiction, AI is now a reality transforming sales, marketing, and many other business functions In CRM, AI revolutionizes how businesses store and analyze contact information, track customers through...

New Qualcomm Chip Could Supercharge Sub-$100 Global 5G Phone Market

Qualcomm unveiled a new Snapdragon chip on Tuesday, designed to give entry-level mobile phones more muscle and 5G connectivity The Snapdragon 4s Gen 2 platform promises all-day battery life, improved camera capabilities, and 1 Gbps peak 5G speeds -- seven times faster than LTE platforms in the same price tier....

Riskified Reveals Reasons for Summertime Shopping Shams

E-commerce retailers face a trend impacting their summer sales profit margins as more shoppers buy into abusing transaction policies to commit friendly fraud The shift to dishonest buying behaviors is significant. In a recent Consumer Pulse Survey, nearly 70% of merchants in the U.S. and U.K. told fraud and risk intelligence firm Riskified that the...

$75 Million Ransomware Payment Exposed in New Zscaler Report

One of the largest ransomware payouts that's become public was reported Tuesday by cloud security firm Zscaler The US$75 million payment made to the Dark Angels ransomware group was discovered by Zscaler's security research arm ThreatLabz earlier this year, according to the company's annual ransomware report, which covers a period from April 2023 t...

CallRail Expands AI To Supercharge CRM Lead Intelligence Integration

A new CRM tool enhances lead management and accelerates response times to increase conversion rates CallRail released its latest expansion of AI-powered features to its lead intelligence platform on July 17. The new products combine generative and conversational AI for lead conversion solutions for SMBs....

OPINION

A Glimpse Into the Future of AI Electric Cars

Last week, I took part in a radio show on AI electric cars of the future. It was based on an article from the BBC’s TopGear, which used to be my favorite car program, but they changed hosts, so I rarely watch it now It got me thinking about how fast things are moving and how much misinformation is out there regarding how and when autonomous drivi...

Surge in ‘Shadow AI’ Accounts Poses Fresh Risks to Corporate Data

The growing use of artificial intelligence in the workplace is fueling a rapid increase in data consumption, challenging the corporate ability to safeguard sensitive data A report released in May from data security firm Cyberhaven, titled “The Cubicle Culprits,” sheds light on AI adoption trends and their correlation to heightened risk. Cyberha...

AI-Powered Robot Aims To Slash Cost of E-Commerce Deliveries

With the announcement on Tuesday of its low-cost, on-road delivery robot, a San Francisco Bay Area startup believes it has the solution to the high cost of delivering products ordered online The four-wheel robot made by Vayu Robotics eschews expensive LiDAR technology typically used by on-road driverless vehicles in favor of a transformer-based mob...

Coveo Report Reveals AI Search Enriches Customer Engagement

Artificial intelligence innovation is revolutionizing search's role in providing better-connected customer experiences (CX) on CRM platforms The latest research on consumer behavior shows that one of computing's most basic functions for users -- the search window -- paired with generative AI is becoming a new tool for creating more connected CX dur...

Gartner IDs Recovery Steps for CrowdStrike ‘Screen of Death’ Disaster

Since Friday, organizations have been struggling to get their operations up and running after a software update by security vendor CrowdStrike set off an epidemic of "blue screens of death" globally, commonly known as the screen of death for Windows users On Monday, global technology advisory firm Gartner released a research note outlining short-te...

OPINION

Intel AI and the Olympics

Last week, Intel shared how its AI technology will be a significant part of the Olympics experience. If Intel pulls this off, it would be a huge boost to its AI efforts. If this doesn’t work, it will reflect poorly on Intel I’ve been involved with two prior Olympics tech efforts, one with IBM and the Winter Olympics and the other with Lenovo an...

TECH TRENDS

AV Tech Innovations Transforming Higher Education

One of the most important technology trends in higher education is the growing use of 4K visual displays, which transform an ordinary classroom, student center, or e-sports arena into a fully immersive student experience According to a 2023 survey by WGU Labs and the College Innovation Network, two-thirds of higher education instructors anticipate ...

Wolfi Linux Might Be the Next Cloud Security Savior

Wolfi, from fortified software delivery firm Chainguard, is a young Linux "un-distro," that is improving the cloud’s software supply chain. Can its innovative design launch a new solution for fortifying desktop distros, too? In September 2022, developers announced Wolfi, the first community Linux un-distro designed for minimalism, rapid updates, ...

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