Articles by Richard Adhikari

Salesforce on Thursday announced the integration of Desk.com and SalesforceIQ to better let SMBs tie customer service with sales Desk.com is the company's all-in-one customer service app....

Apple this week began selling its iPad Pro, but the newly introduced device is failing to evoke the enthusiasm the company's line of tablets traditionally has seen Reviewers gave the device high marks for its battery life, screen, speakers, light weight and Pen, but panned the keyboard, the lack of a touchpad and 3D Touch, its long charging times a...

Microsoft on Tuesday announced that it has agreed to purchase data security firmSecure Islands It will pay between $78 million and $150 million, according to reports, but company spokesperson Joel Sider declined to disclose the terms of the acquisition, which requires regulatory approval....

Google on Tuesday began rolling out an offline mode for Google Maps Users can download a regional map -- say, a city, county or country -- either by tapping "download" on a search result or by going to "Offline Areas" in the Google Maps menu and tapping on the "+" button....

Google on Monday announced the release of TensorFlow, its second-generation machine learning system, to the open source community. It's offering TensorFlow as a standalone library with associated tools, tutorials and examples under the Apache 2.0 license Google uses TensorFlow in deep learning, Google Search and other applications.Apps built with T...

Microsoft last week revealed some new details about Dynamics CRM 2016, emphasizing functionality designed to empower customer service agents It will be released in both cloud and on-premises versions in Q4, said Bill Patterson, general manager of Microsoft Dynamics. It will be available as a standalone application or as an add-on to Office 365....

Karma Mobility last week unveiled Neverstop, an all-you-can-use data plan for its mobile hotspot There are no data caps, and the service, which runs on Sprint's 4G LTE network, is available in more than 450 cities in the United States....

Facebook on Thursday announced Music Stories, a feature in its iPhone app that lets users post links to music they like with comments Clicking the link will launch a 30-second preview of the music, which is streamed from either Apple Music orSpotify. Listeners then can purchase the music from the service or save it to their account there....

Google this week unveiled Smart Reply for Gmail on iOS and Android It uses machine intelligence and neural networks to suggest up to three possible responses for incoming email, based on the content of those emails....

Four former delivery drivers for Amazon Prime Now, or APN, last week filed a lawsuit againstAmazon, arguing they should have been classified as employees rather than independent contractors The complaint also namesScoobeez, the courier service through which the four worked for Amazon;ABT Holdings, Scoobeez's parent company; and 10 John Does as code...

Microsoft on Tuesday said it would stop offering unlimited OneDrive storage for Office 365 customers and would cut the amount of free storage it offers Some users abused the unlimited feature, exceeding 75 TB per user, or 14,000 times the average, the company said....

NewsON on Wednesday launched a free, ad-supported app that offers instant access to broadcast-quality local newscasts and clips Users can search by market for curated content linked to breaking news from 118 stations in 90 markets, covering about 75 percent of the United States....

Microsoft this week launched a survey for Windows Insiders, seeking candidates for a limited beta of Cortana for iOS "We're testing the Cortana for iOS app with a limited number of users in the U.S. and China before releasing [it] publicly," Microsoft spokesperson Jennifer Reynolds told TechNewsWorld. The full app is slated for release later this y...

DJI on Monday unveiled a high-performance embedded computer running Ubuntu 14.04 for use in its Matrice 100 drone The Manifold supports CUDA, OpenCV and ROS, and it is compatible with third-party sensors. It lets developers connect a variety of devices -- including infrared cameras, atmospheric research devices, and geographical surveying equipment...

San Franciscans will vote Tuesday on Proposition F, also known as the "Airbnb Initiative," which seeks to restrict short-term rentals. Polls will be open from 7:00 a.m. to 8:00 p.m At first glance, it appears that the fight is about short-term rental aggregators such as Airbnb....

Project Loon, part of Google's parent company, Alphabet, on Wednesday announced that it has signed agreements with three mobile network operators in Indonesia -- Indosat, Telkomse, and XL Axiata -- to begin tests of its balloon-powered Internet service in 2016 Only about one in three of Indonesia's 250 million residents is connected to the Internet...

Element14 on Tuesday revealed an exclusive agreement to offer OEM customers bespoke designs based on theRaspberry Pi platform Raspberry Pi -- which has seen success in the educational and maker fields -- is targeting commercial manufacturers and the Internet of Things, signing up Premier Farnell through the latter's element14 brand to customize its...

The U.S. Senate on Tuesday voted 74-21 to pass the Cybersecurity Information Sharing Act, or CISA, in the face of strong opposition from legal and cybersecurity experts, the high-tech industry, privacy and civil liberties organizations, and members of the public The Act calls for the United States Director of National Intelligence, the Department o...

Microsoft on Monday opened its flagship store in Manhattan With an area of more than 22,000 square feet, it's the company's largest store and its 113th brick-and-mortar retail establishment. It's also the first Microsoft store that's two stories high....

Russian spy ships and subs are hovering close to the routes of undersea communications cables, The New York Times reported Sunday Military and intelligence officials apparently have observed increased Russian sub activity near cables located from the North Sea to Northeast Asia, as well as in waters close to American shores, the paper said....