Articles by Richard Adhikari

Microsoft this week released Dynamics CRM 2016 in CRM Online and on-premises versions Built-in intelligence is a key feature of the package, which is available in 130 markets and 144 languages, the company said....

Google on Monday announced an update to Data Saver mode in Chrome on Android designed to make loading Web pages on a slow wireless connection easier The update will remove most images when loading a page on a slow connection, reducing data consumption by up to 70 percent, Google claimed....

Facebook CEO Mark Zuckerberg and wife Priscilla Chan on Tuesday posted an open letter to their new baby daughter, Max, explaining why they plan to give away 99 percent of their Facebook shares -- worth about US$45 billion currently -- to philanthropic causes. The couple intend to make the donations gradually over the course of their lives "Technolo...

High-tech honchos and venture capitalists from around the world -- and one university -- on Monday officially announced their participation in the Breakthrough Energy Coalition, a new fund to support companies doing clean energy research The group includes Microsoft Chairman Bill Gates, Facebook CEO Mark Zuckerberg, Amazon CEO Jeff Bezos, Virgin G...

Calyx founder Nicholas Merrill -- who made history in 2004 when he sued to lift a nondisclosure order imposed on his company by an FBI National Security Letter -- has won his 11-year battle The ruling, handed down this summer by the United States District Court for the Southern District of New York, was stayed for 90 days to give the government tim...

Despite all the talk about the customer journey, the increasing use of CRM, the omnichannel approach, and the seamless customer experience, stores still don't have the technology down pat for the holiday rush, according to Salesforce's "2015 Connected Shoppers Report," released last month In-store shoppers want associates to know their purchase his...

Officials of several U.S. states on Monday opened investigations into a massive data breach that occurred last month at VTech, according to press reports The award-winning Hong Kong-based maker of electronic learning toys for kids on Friday announced that its Learning Lodge database was breached in a hack attack on Nov. 14.

Facebook last week announced it was testing tools that will let people manage their post-breakup life on its pages "Today social media means that you are guaranteed to run into your ex, and he or she might very well be wrapped around a new partner," relationship expertWendy Walsh said....

Walmart on Monday announced it will release all 2,000 Cyber Monday deals at 8 p.m. EST Sunday That and other retailer moves are making it look as if Cyber Monday might be a nonevent this holiday season: Amazon is running an eight-day Black Friday sale that will take it through Cyber Monday, leading Walmart to launch a price-matching event to compet...

Microsoft last week announced a collaboration withHewlett Packard Enterprise to push Windows 10 solutions to enterprises worldwide The collaboration will occur in three areas: cloud, productivity and mobility....

Although Black Friday is still days away, Amazon shoppers are already in the thick of it. The company last Friday launched an eight-day-long "Black Friday" sale. It's "Black Friday Deals Week" in Amazon-speak New deals are surfacing as often as every five minutes....

Docker this week announced new security enhancements at DockerCon EU in Barcelona, Spain, including hardware signing of container images -- an industry first -- through a partnership withYubico Docker Content Trust offers hardware signing through support for Yubico's YubiKey....

Google on Wednesday began streaming content from certain mobile apps in its search results, with no download required The company is working initially with nine partners, including Weather, Chimani, My Horoscope, New York Subway and Hotel Tonight....

Uber this week announced a feature that lets drivers set their destinations twice a day for when they only want to pick up riders traveling their way The feature is rolling out this week in the Bay Area, reportedly in the company's hometown of San Francisco first....

Encryption once again has come under fire in the wake of last week's terrorist attacks in Paris Western intelligence agencies blamed the technology for enabling communications among the attackers, according to a New York Times report, and some officials renewed their calls for technology companies to give them decryption keys.

Hootsuite on Tuesday announced an integration with Microsoft Dynamics CRM, Microsoft SharePoint and Microsoft Yammer. The collaboration will let enterprises use social content in meaningful ways for social marketing, social selling, social customer support, and internal collaboration, noted Kevin Zellmer, Hootsuite's vice president of corporate ...

A drone crashed into the 175-foot-tall Seattle Great Wheel last week, triggering a police investigation. The Great Wheel is a ferris wheel near the downtown Seattle waterfront. No damage or injuries were reported in the crash "I'm surprised this doesn't happen more often," commented Rob Enderle, principal analyst at the Enderle Group....

ThreatMetrix last week reported that it had detected and prevented more than 90 million attempted cyberattacks in real time across industries from July to September The attempted attacks covered fraudulent online payments, logins and new account registrations, and represented a 20 percent increase over the previous quarter, according to ThreatMetri...

Google last week announced that it is developing features for Gmail that will notify them when they get messages through a nonencrypted connection It's doing this because of continuing issues with email security....

Alibaba on Wednesday settled US$14.3 billion worth of gross merchandise volume via Alipay, the company's online payment solution, during China's 11.11 Global Shopping Festival. That surpassed last year's $9.3 billion Mobile GMV settlements accounted for about 70 percent of this year's sales....