Articles by Jack M. Germain

Monday.com, a developer of work OS management tools, on Tuesday released the first of five new standalone products aimed at professionals with targeted use cases This new customer relationship management tool set is a substantial shift from the all-in-one product strategy the company employed until now. The new platform, Monday Sales CRM, is built ...

Embedded finance is on the rise in both the business and consumer payments markets. Analysts project its revenue will reach $1.91 trillion as adoption expands by 2028 This steady acceptance is opening fintech operations to a wide range of marketplace opportunities. At the same time, it is forcing banks to morph their traditional catbird seat domain...

Part of the worsening customer experience the retail industry faces today comes from a lack of adequate voice automation to streamline interaction with customer service calls. Wait times are skyrocketing, and it is much more difficult to reach a human agent than it was before the pandemic Traditional taped voice answering systems leave callers conf...

GitHub gets the heave-ho by a software developer group. Meanwhile, a 12-year-old developer takes on the maintainer role of the near-abandoned Unity desktop The start of the summer season brought new and old Linux developments to the forefront. Long-time portable Porteus is freshly released after four years. It offers eight choices. Windows-like Lin...

A new report by a privileged access management firm (PAM) warns that IT security is worsening as corporations remain bogged down in deciding what to do and what it will cost Delinea, formerly Thycotic and Centrify, on Tuesday, released the research based on 2,100 security decision-makers internationally, revealing that 84% of organizations experien...

Retailers, take heed of Generation Z's desire for convenience in processing payments Without offering frictionless payments and a comprehensive set of system tools to meet the demands of this up-and-coming generation born between 1997 and 2012, retailers can say goodbye to Gen Z as customers....

Companies like Wayfair, Etsy, eBay, and many others in this troublesome inflationary era, struggle with an e-commerce reset as more consumers return to in-person shopping MasterCard has said that in-store shopping increased 10% in April, while e-commerce sales slipped almost 2% from a year ago. Even Amazon seems bruised with a 3% decline in online ...

A recent gathering of global cybersecurity pros explored the latest attack scenarios hackers use to infiltrate corporate networks. But unlike the hopes of misguided potential victims, no silver bullet or software guarantee will fully protect them The RSA Conference (RSAC) presenters focused on the surge in demand for implementing a Zero-Trust philo...

Using no-code technology instead of dedicated code programmers could become the future of software development in retail marketing and related software-building industries. But it is not a one-size-fits-all solution for all use cases No-code, an approach to creating software applications that require little in the way of programming skills, lets wo...

Unless you are one of those rare folks who shuns the use of cell phones, you are walking around with a ticking cyber bomb in your pocket Smartphone malware is an ever-growing threat. More than 5 billion people use mobile phones worldwide. More than 90% of those individuals rely on smart- or internet-enabled phones with an average of 40 installed ap...

Emerging fintech company Evvio wants marketplace operators to move beyond legacy e-commerce barriers in favor of new technology that eliminates outdated banking and payment processing Evvio in April announced the launch of Fluid Commerce, an e-commerce transactions platform that eliminates the need for credit cards, bank accounts, and third-party p...

A key to business survival may depend on how effectively retailers and other businesses can blend digital and in-person customer experience (CX) tactics The pandemic came close to nailing the coffin shut on the livelihood of brick-and-mortar stores. Despite shoppers' attraction to the convenience and health safety of online shopping, their appetite...

Microsoft continues to supplement its Windows and cloud platforms with more of its own "borrowed" Linux roots. The developing symbiotic "WindLux" integration could spawn an open-source hybrid of Windows on Linux. Might this be a new pathway for the growing popularity of cross-platform applications and cloud-based computing? Nvidia has quietly stepp...

A new partnership between multinational e-commerce platform Shopify and cryptocurrency exchange Crypto.com is making it easier for digital shop owners to cash in by adopting crypto payments Crypto.com in May announced that Shopify merchants can enable Crypto.com's cryptocurrency pay platform on their online storefronts. This agreement lets merchant...

Misconceptions about embedded SIM cards (eSIMs) for IoT are keeping companies from adopting this new technology. That is detrimental, as eSIMs are crucial for patching and successful secure IoT deployment eSIMs are slowly replacing standard SIMs in IoT devices and products such as smartwatches. They are also making their way into the machine-to-mac...

Scalable cloud-based solutions are widely popular among IT pros these days. The cost, convenience, and reliability of ready-to-use software as a service make this disruptive technology a favorable choice Still, Paul Evans, CEO at Redstor, a data management provider headquartered in the U.K., suggested that the market needs some convincing that back...

The Linux Foundation is holding one of its most expansive physical and virtual showcases this week at its Open Source Summit North America 2022 in Austin, Texas The event is a staging ground for some of the most important announcements and cutting-edge topics touching open source today....

Got Crypto? Make sure you own and have access to it in a secure digital stronghold Having self-custody of your crypto keys and managing your digital assets can help stave off digital bankruptcy or loss through theft, warns cryptocurrency storage provider CompoSecure....

Marketers and retailers can now more easily monitor customer engagement directly from HubSpot's CRM business platform Software-as-a-service firm CloudShare on Tuesday announced the integration of its product experience platform with HubSpot. This integration lets business-to-business software marketers access data on product competency and engageme...

Canonical is pushing the security and usability conveniences of managing internet of things (IoT) and edge devices with its June 15 release of Ubuntu Core 22, the fully containerized Ubuntu 22.04 LTS variant optimized for IoT and edge devices Combined with Canonical's technology offer, this release brings Ubuntu's operating system and services to a...