OK, I get it. I went to the Sales 2.0 conference in San Francisco last week and there was a lot to like about it. In my career, I have seen some major back and forth changes in selling, and I have to say that these changes relate more to what is being offered than who we are selling to. Every salesp...
I have been anticipating the Sales 2.0 conference coming up in San Francisco for many reasons. As a certified, bag-carrying sales guy for a number of years, selling is part of me and though I am an old dog, I do enjoy at least hearing about new tricks. I am also an avid fan of the game and many of ...
Once the software industry absorbed this week's news that SAP would be acquiring the French business intelligence vendor Business Objects for close to $7 billion, speculation immediately shifted to what would happen to Cognos. With Oracle's digestion of Hyperion complete and the Business Objects sal...
SAP, which has developed and acquired a number of applications for small and medium-sized companies, added yet another to its line up. SAP Business ByDesign is an on-demand enterprise suite aimed at companies with 100 to 500 employees that do not have strong internal IT support. The application prov...
Dave Duffield, most famously the founder of PeopleSoft and now Workday, was giving a keynote presentation at the RightNow user conference in Colorado Springs, Colo., when it hit me. Duffield is about to become a kingmaker in the on-demand market. Please forgive the apparent hyperbole and continue.
What does marketing resource management mean to you? Does it mean the same thing to your coworker? Your competitor? The vendors who sell these solutions? The acronyms used to define the marketing automation space -- MRM, MOM, EMM, DAM, etc. -- have undeniably become so ambiguous that it's not unc...
Companies are increasingly faced with the challenge of how to leverage the large amounts of data available in the contact center. The data is accumulated through customer management systems -- CRM, SFA, ERP and order fulfillment -- and interactions with the customer. Even though providing consistent...
Although in its infancy, the market for on-demand application systems, including Software as a Service, is taking root and growing rapidly in East Asia, as was seen in Part 1 of this series. Springboard Research sees SaaS revenues in the region growing 80 percent annually between 2006 and 2010 from ...
Software as a Service, also known as "on-demand software," is making inroads across East Asia as organizations large and small become comfortable enough with Web services and network application delivery to risk using them for a variety of business functions. The regional SaaS market will grow more ...
Microsoft is slated to garner the majority of IT development spending over the next six months, according to a survey of more than 300 developers by Evans Data. The reason is more complex than Microsoft's dominance on the desktop or in corporate IT. Rather, developers are gravitating to Microsoft a...
A miracle year comes along very rarely, though any single year could be one depending on the subject matter. For example, as a member of Red Sox nation, 2004 will always be a miracle year for me, because my team won the World Series after 86 years of futility -- the Cubs are still waiting for their...
Unica has introduced a new version of its marketing resource management platform, Affinium Plan 7.3. Though it is a point release, some of Version 7.3's new functionality is new to the industry as well. The new Marketing Objects feature allows marketers to digitally store and reuse marketing informa...
Giving users a hint of what to expect when Fusion is rolled out, Oracle has introduced its Application Integration Architecture, an open standards-based platform for integrating software from its various product lines. The platform includes prebuilt integrations for Oracle's enterprise resource pla...
Microsoft is introducing a number of productivity tools to its Dynamics product line that should extend ERP functionality and data throughout the enterprise using the familiar user interface and productivity tools in the Microsoft Office system. This release -- specifically a licensing package of Mi...
There's no other series of business processes that are going through more of a transformation today and impacting customer relationships more than order management. These series of processes have gone through multiple owners, first starting with IT who adopted them as a quick way to achieve ERP syst...
Yes, communities and infrastructure can't keep up
Some projects are moving too fast
No, expansion is needed to meet demand
The pace seems about right
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