Many mobile apps for CRM tend to deliver comprehensive versions of the original application. For example, one can use the mobile Salesforce.com app on a mobile device to carry out just about any CRM-related function that's possible using the enterprise version on a PC -- from monitoring the pipeline...
IT and business management are increasingly expressing alarm at rising costs associated with business intelligence implementations. The fear of hidden costs has kept many companies from making an investment, and many adopters have found that the costs related to ongoing support and maintenance of an...
Business Intelligence has evolved considerably in the last several years. At one time the domain of PhDs or other highly trained employees, it has become accessible to the masses. Indeed, one of the competitive differentiators among the vendors in the market -- from the huge stack players to the sma...
The Business Intelligence space has been on a mission for several years. The goal: to simplify the way these applications work for the end-user. Several years ago, one practically needed a Ph.D. to be able to eke out usable data. Today, most line of business users can get the same results. Noetix is...
Combining in-memory data management, visual analytics, social networking and rich Internet applications, Software as a Service and open source software development, companies such as Advizor Solutions, Fractal Edge, Greenplum, LucidEra and others are filling what was an open niche in the BI marketpl...
Cognos has wasted little time in rolling out an integration map for its newly acquired analytics best of breed vendor, Applix. The deal, which closed at the end of October, is bringing to Cognos financial performance management capabilities. The integration of the app will take place in three stages...
Another best-of-breed business intelligence vendor has been snapped up: This time, it is Cognos, which IBM has agreed to acquire for $5 billion in cash, or roughly $58 per share. The move was widely anticipated, given the recent acquisitions made by IBM's rivals in this space. Earlier this year, SAP...
What a week. It's amazing how much news you can make by throwing around a few billion dollars. We found that out by observing the sound (though maybe not the fury) of SAP and Oracle placing billion dollar bets on the future outlines of the enterprise software industry. In the last week or so, Oracl...
Once the software industry absorbed this week's news that SAP would be acquiring the French business intelligence vendor Business Objects for close to $7 billion, speculation immediately shifted to what would happen to Cognos. With Oracle's digestion of Hyperion complete and the Business Objects sal...
Although in its infancy, the market for on-demand application systems, including Software as a Service, is taking root and growing rapidly in East Asia, as was seen in Part 1 of this series. Springboard Research sees SaaS revenues in the region growing 80 percent annually between 2006 and 2010 from ...
How do SOA and Web 2.0 services come together? Are we entering an era where a variety of business services from a spectrum of sources contribute to and perhaps dominate new business process aggregation? If so, won't that require a level of governance to protect enterprises from flighty Web-based ser...
When Oracle announced it had agreed to buy the business intelligence vendor Hyperion for $3.3 billion, executives did not waste time explaining one of its motives. "Hyperion is the latest move in our strategy to expand Oracle's offerings to SAP customers," Oracle President Charles Phillips stated. "...
Oracle has agreed to buy BI heavyweight Hyperion Solutions for $3.3 billion in cash. The move follows SAP's acquisition of BI vendor Pilot Software last month, illustrating the trend among ERP providers to enhance their operational backbone products with performance management, a subsector in the bu...
Organizations of all types are increasingly turning to business intelligence applications -- a combination of data mining, statistical and numerical analysis and data visualization -- to better manage and make sense of the ever-growing amounts of data they are collecting. Continuing the mantra of Pa...
Witness Systems has upgraded the workforce management module of its Impact 360 Workforce Optimization application to provide tighter integration into the workforce optimization engine, as well as new functionality. Impact 360, released last September, combines Witness Systems' software with technolo...
Good - It's entertaining and makes sporting events more interesting.
Bad - It increases the risk of gambling addiction and financial loss.
Neutral - The benefits and drawbacks are equally significant.
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CX Center Stage at Oracle CloudWorld
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New Sweetwater CEO Amplifies Vision for Music Retail
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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Customer Analytics Now a Pivotal Piece of the Retail Sales Puzzle
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Marketers’ Texting Schedule Can Make or Break Consumer Engagement
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Subscription Sales Spur Superior Selling
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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The Price Retailers Pay for Flawed Product Information
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AI Is Already at a Tipping Point
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