Search

Salesforce.com today announced the expansion of its on-demand service with Winter '05. The product line includes Salesforce.com Winter '05, Supportforce.com Winter '05, sforce 5.0 and the new on-demand customization toolkit, Customforce.com. Winter '05 will provide the applications, customization to...

SugarCRM, developer of Sugar Sales commercial open source customer relationship management (CRM) application built on pure LAMP (Linux, Apache, MySQL, PHP) environments, has the release of Sugar Sales Professional. Incorporating Sugar Sales 1.5, a new distribution that also debuted last Thursday, Su...

A new study by Canadian researchers indicates a woman's chance of breast cancer returning after surgery is significantly reduced by following up with radiation therapy and tamoxifen. The study, published in the New England Journal of Medicine, was attempting to determine if women with low-risk breas...

Best Buy Co. has announced the rollout of an electronic product code (EPC) strategy designed to increase its supply chain efficiency over the next several years. The company yesterday said it plans to leverage radio frequency identification (RFID) technology to drive the change. RFID allows retailer...

Offshore outsourcing of IT infrastructure management is likely to be the next big wave, according to results of a recent survey conducted by Wipro Technologies. According to the online survey of 145 executives from various industries, more than 30 percent of the respondents are planning to offshore ...

A fully interactive, Web-based three-day conference and expo set for November is designed to connect contact center professionals with developers of IP technology and industry experts in what the promoters say is the first-ever virtual event of its kind for call centers. The IP ONLINE Conference and...

Sonopress, part of the Bertelsmann's service division of Arvato, has announced the launch of a new service designed to support the need for ever-increasing creativity and flexibility in the entertainment industry and to help core businesses expand more efficiently. The new Games Task Force (GTF) is ...

Strategic Distribution, a provider of maintenance, repair and operating (MRO) supply chain management services, today reported financial results for the second quarter ended June 30, with revenues down 26.4 percent. Revenues for the second quarter of 2004 were $27.4 million, compared to $37.4 millio...

McAfee, a provider of intrusion-prevention software, today announced an agreement to acquire Foundstone, a company that offers vulnerability-management applications, for $86 million in cash. Together the companies will offer technologies to help protect IT infrastructure. "Chief information security...

Oracle today announced release of the latest version of its sales-side customer relationship management (CRM) applications designed to help companies grow revenue by paving the way for effective enterprise selling. The new versions of Oracle Sales, Oracle Marketing, Oracle Partner Relationship Manag...

Sedona Corporation, a provider of Web-based, vertical customer relationship management (CRM) technology for small and midsize businesses (SMBs), today announced its operating results for the second quarter ended June 30, with revenues doubling over the same period last year. Nonetheless, the company...

Technology Solutions Company (TSC), a consulting company delivering business benefits through the application of information technology, and ZAMBA Solutions, a customer relationship management (CRM) services company, today announced that they have reached a deal for TSC to acquire ZAMBA. Under the t...

Internet automotive marketing services company Autobytel today announced that it has signed an agreement to provide a national online customer referral program for the Asbury Automotive Group, the fourth-largest auto retailer in the nation. The agreement, which encompasses all 139 of Asbury's franch...

Blue Cross Blue Shield of Arizona has chosen Resolution EBS's Centrifuge business rules management platform as part of a plan to automate and streamline its current business practices. Blue Cross Blue Shield of Arizona "is always looking for ways to increase customer satisfaction and reduce administ...

Entellium Asia, the Asian arm of the second generation hosted CRM provider, yesterday announced the set-up of its regional operations in Singapore. The company originally started operations in Kuala Lumpur Malaysia, in May 2000, but closed its sales operation in Asia in 2002 and shifted its corporat...

StayinFront, a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools and e-business systems, today announced that Endo Pharmaceuticals, a fully integrated pharmaceutical company with market leadership in pain management, will expand use of the...

Siebel Systems and IBM today announced they will join to provide database support for Siebel's CRM suite on Linux. Siebel will work with IBM to extend support for Siebel 7.7 on DB2 Universal Database for Linux and provide support for Web Server and App Server tiers on future versions of Siebel CRM s...

Siebel Systems, a leading provider of business applications software, today announced new enhancements in its comprehensive CRM suite for the energy industry, Siebel Energy 7.7, that further enhances its capabilities. The enhancements include functionality that enables energy and utility service pro...

IBM today announced it has entered into an agreement to acquire Cyanea, a provider of software that monitors and manages the performance of Web-based business applications. Cyanea is a privately held company based in Oakland, California. Financial terms were not disclosed. Upon closing, Cyanea's ope...

The U.S. Federal Aviation Administration (FAA) selected Oracle Database 10g and Oracle 10g Spatial to create precise electronic maps of the skies. These complex geographic information systems provide pilots with instrument flight procedures to help them safely navigate airspace. Aviation System Stan...