- Welcome Guest
- Sign In
It is the beginning of a new year, and I dearly hope 2023 works out better than I currently think it will. Economically, we are in a bit of trouble, but some amazing technologies are coming to market this year that I'm looking forward to seeing CES, which kicks off shortly, will be the first big showcase of what's coming -- and from the pre-briefin...
If you'd like a different view of your online work productivity and game-playing perspectives in 2023, InnoView makes your upgrading choice easy with its recently released 27" desktop monitor InnoView's new desktop display adds to a series of portable monitors, such as the InnoView 15.6" 4K HDR touchscreen portable monitor we reviewed last spring....
The fail-fast idea is the iterative prototyping of our time, though I find the older term preferable. Implicit in the failure idea is that you succeed now and then, and it's only to get to the successes that we seek fast failure. If it ain't gonna work, let's be done with it and try something else This brute force approach feels familiar because it...
The metaverse is arriving in bits and pieces, with no broad consensus on what it really is and how it will work Retailers see the metaverse as essential to serving customers, and its early adopters are creating it as a natural progression from mobile, social media, and the internet. But how will retailers shift the intricacies of selling physical g...
Every year I look back at my Product of the Week choices and pick what I think made the most significant impact on my life as the Product of the Year. There were a lot of contenders this year, which I will cover, but I want to lead with why I'm calling out BlackBerry If you've been reading me for a while, you know I'm a huge fan of companies doing ...
The frenzy of post-Christmas shopping looms. Despite Christmas being a festivity for spending time with family, many now look forward to the holiday in anticipation of the sales which follow With the current economic climate and biting inflation, shoppers worldwide desperately seek the slashed prices and mass discounts offered in the infamous after...
Open-source software recently earned a new round of accolades as an educated benefit in schools and government offices. German state officials flunked Microsoft's Office suite and turned to a well-known, non-proprietary, cross-platform replacement Meanwhile, Google agreed to pay a hefty penalty for continuing to track user location data. Considerin...
Microsoft has announced a hands-on preview for the commercial customers of its new Teams Premium product designed to make meetings more personal, intelligent, and secure The premium product includes several slick features, such as:...
Software-as-a-service price inflation is growing four times faster than market inflation, forcing customers to spend more on licensing than they paid five years ago Some industry watchers see this rapid price increase as a significant factor in fueling a trend of owning locally-based software instead of renting it via cloud delivery....
Ransomware and distributed denial-of-service attacks significantly increased from October to November of this year, a cybersecurity research company reported Tuesday NCC Group reported a 41% jump in ransomware attacks in November, to 265 from 188 in October, making November the most active month for the malware since April....
Ask any security pro what's the most effective protection against hackers and scammers, and they all point to one tool: multifactor authentication (MFA). It seems every sign-on today requires validating one's account (note: not their identity) by text, app, email, or some other channel. The National Institute of Standards and Technology (NIST) considers MFA one of the basics of security...
I've just finished a series of CES previews by the PC vendors, and I can easily say that of the products I looked at, Lenovo will likely win at CES this year. I can't tell you why or what they are announcing, but this got me thinking about why CES could be far more important than I thought it was if used like Lenovo is using it I've not been a fan ...
Social media platform TikTok, amid ongoing negotiations with the Biden Administration about data security and surveillance, is now facing congressional efforts to shut down its operation On the heels of TikTok's secretive launch of its retail sales integration in November, Sen. Marco Rubio, R-Fla., on Tuesday announced bipartisan legislation to ban...
A new analysis of data from the FBI's Internet Crime Complaint Center (IC3) reveals that Nevada has more cybercrime victims than any state in the union by a large margin -- 801 per 100,000 internet users, four times higher than the national average The analysis performed by Surfshark, a privacy protection toolset developer based in Lithuania, noted...
An interesting thought occurred to me while I was on Thanksgiving vacation, thousands of miles away from my home in Silicon Valley. While I perform much of my work on a 2021 M1-based MacBook Pro, I sometimes need access to a Windows PC for specific applications that are unavailable on macOS My recent problem was that my Dell XPS 13 Plus was back in...
Greater consumer protections are needed to battle gift card fraud, which bilked Americans for more than US$233 million in 2021 alone, according to a report released Monday by an international think tank that focuses on data, technology, and public policy Among the recommendations in the Center for Data Innovation report is broadening the Electronic...
Social media platform TikTok is experimenting with online shops and shoppable videos to enhance the customer experience for engaging in live commerce purchases TikTok in early November quietly launched the e-commerce feature in the U.S. via TikTok Shop. It enables shoppers to purchase products directly through the TikTop app while viewing product v...
The U.S. Department of Defense last week announced a $9 billion contract to get the major tech companies to provide its next-generation cloud computing infrastructure and application platform. I think My hesitation comes from reading the DoD announcement, which appears to award a "hybrid (firm-fixed-price and time-and-materials, indefinite-delivery...
'Tis the giving season when it's also fun to imagine things that, at least from a distance, look like they'd be cool to have for yourself For instance, imagine showing up for your high school reunion and stealing the show because of the car you arrive in, getting into your personal submarine at a business beach event, or having a home that both ref...
Most contractors the Department of Defense hired in the last five years failed to meet the required minimum cybersecurity standards, posing a significant risk to U.S. national security Managed service vendor CyberSheath on Nov. 30 released a report showing that 87% of the Pentagon supply chain fails to meet basic cybersecurity minimums. Those secur...

https://www.crmbuyer.com/wp-content/uploads/sites/4/2026/03/ai-voice-agents-crm-workflow-phone.jpg
https://www.crmbuyer.com/story/enterprises-are-trading-press-one-for-crm-native-ai-agents-177614.html
Enterprises Are Trading ‘Press One’ for CRM-Native AI Agents
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/03/frustrated-computer-user-1.jpg
https://www.crmbuyer.com/story/silent-churn-is-the-biggest-customer-support-risk-177596.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2025/09/AI-inventory-tracking.jpg
https://www.crmbuyer.com/story/overcoming-genai-roadblocks-taskus-helps-retailers-compete-178381.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2026/03/email-marketing.jpg
https://www.crmbuyer.com/story/the-end-of-spray-and-pray-email-marketing-178501.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2026/04/Adobe-GenStudio.jpg
https://www.crmbuyer.com/story/adobe-positions-itself-as-the-ai-control-layer-for-cx-180293.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2026/03/digital-workplace-overload.jpg
https://www.crmbuyer.com/story/ai-is-forcing-companies-to-rethink-employee-experience-177608.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2026/04/ai-sales-analytics.jpg
https://www.crmbuyer.com/story/how-ai-is-changing-sales-teams-without-replacing-reps-178523.html
https://www.crmbuyer.com/wp-content/uploads/sites/4/2026/01/AI-enabled-crm-dashboard.jpg
https://www.crmbuyer.com/story/workbooks-takes-on-crm-giants-with-plain-english-ai-177589.html