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New Report Finds Sharp Rise in Sextortion of Teen Boys

Reports involving online sexual extortion of teen boys reached "shocking" levels during the first six months of this year, according to a report released Monday by the Internet Watch Foundation (IWF) The organization, a U.K. charity focused on making the internet a safer place for kids by removing global online child sexual abuse imagery, revealed ...

CX Center Stage at Oracle CloudWorld

Oracle CloudWorld happens this week in Las Vegas, and there will be lots of product announcements covering many things we don’t necessarily or directly care about in CRM. That used to be truer than it is now because, over the last few years, the software industry has been converging on its own singularity Back-office data drives front-office proc...

Apple Sets the Bar for Virtual Launch Events

I've been disappointed in almost all the launch events I've seen since we mainly moved to virtual events. Most aren't that different than in-person events where the speaker(s) get up on stage and pontificate Some use a lot of visual aids that help, but mostly, they showcase the same limitations as in-person events, so they struggle to hold an onlin...

EXPERT ADVICE

More Linux Malware Means More Linux Monitoring

Forget about 2023 becoming "The Year of the Linux Desktop," a popular slogan about growing Linux OS usage. It is already becoming the year of the Linux malware takeover In the eyes of cybercriminals, Linux is now a more appealing target due to the computing platform's potentially high return on their "investment." Prevailing security countermeasure...

INSIGHTS

Einstein 1 and the Big Shift

One of the knocks against Salesforce about a year ago was how it had bought up a number of companies and had not (yet) done a good job of integrating them. Sharks were circling, and private equity investors were offering free advice about how the company could help them become even richer A popular, if not very original, idea was to stop buying com...

ANALYSIS

Apple and the Art of the Intelligent Refresh

Attending an Apple event in person conjures up imagery not unlike when Charlie Bucket visited Willy Wonka’s fabled chocolate factory. Impeccably and professionally produced, but minus the Oompa Loompas, the event had no earth-shattering announcements However, Apple did its best to keep its iPhone and Watch relevant and compelling, which is no eas...

PRODUCT REVIEW

Doogee V30T Smartphone: A Rugged Masterpiece With Carrier Caveats

With today's smartphone market filled with phones and features that are all too look-alike, the Doogee phone offers a refreshing and uniquely powerful alternative without venturing into more expensive fold and flip innovations-in-progress Released earlier this year, the Doogee V30T takes top billing as the company's 5G flagship smartphone. Its tren...

Apple Adds Muscle to New iPhones, Watches

A new line of iPhones and a new Apple Watch were announced by the company Tuesday at a prerecorded online event The new iPhone 15 and 15 Plus are based on the A16 Bionic processor. It has the "Dynamic Island," which expands and contracts in reaction to alerts and live activities. It also has a brighter display -- 1600 nits that can reach peak brigh...

INSIGHTS

Hope May Have Landed at Dreamforce

Maybe it's just me, but I doubt it. Many people are upset with how social media rolled out and took over too many brains in Western civilization I am not writing a screed against social. Heck, I was an early advocate. Nor am I writing to disparage any Silicon Valley titan associated with social. You could make a strong case that they deserve their ...

Digital Desperados ‘Jailbreaking’ AI Systems for Thrills and Profit

Denizens of the dark web are forming communities to share tips and tricks for "jailbreaking" generative AI systems, as well as offering "custom" systems of their own, according to a computer and network security company While AI jailbreaking is still in its experimental phase, it allows for the creation of uncensored content without much considerat...

EXPERT ADVICE

The Price Retailers Pay for Flawed Product Information

While e-commerce has represented a transformational difference for shoppers and retailers, it comes with its own set of downsides. Sure, the volume of sales and ability to provide personalization at scale has revolutionized the online shopping experience. However, the way consumers shop now has created logistical pressure and added costs for businesses...

INSIGHTS

A Look Ahead at Oracle CloudWorld

Oracle kicks off CloudWorld in Las Vegas next week. While I am neutral on Las Vegas as a destination, it was plain to see 10 years ago that having both CloudWorld and Dreamforce in San Francisco in the span of roughly a month was asking a lot of the city I've often wondered why more tech vendors don't use Chicago and its conference centers. It's mi...

OPINION

With the Advent of AI, It’s Time To Rethink Human Resources

We are and will be dealing with several troubling labor actions this year. As of this writing, movie writers and actors are on full strike, and the United Auto Workers seem to be on track to shut down U.S. domestic automobile production at a time when the car industry is in deep trouble. Air transportation workers are about to go out on strike as well...

ANALYSIS

Qualcomm Embraces the Goldilocks Approach to Mobile Gaming

Gaming has come a long way since the days of Pong and Space Invaders, evolving from simple pixelated graphics and limited gameplay to immersive cinematic experiences that rival blockbuster movies While gaming on traditional PCs and consoles has been the norm for decades, a seismic shift is happening in the gaming industry. Mobile devices are quickl...

INSIGHTS

Dreamforce Continues With Spotlight on AI

Salesforce tees up Dreamforce 2023 in San Francisco next week. While it's a reincarnation of past events that took place without facemasks, much has changed in the last few years, both for the company and almost everything else in our culture. Some good, some not so much San Francisco could really benefit from all the tourist dollars the event brin...

FedNow Banking Cashes Out Faster, With New Fraud Risks

A new banking system that instantly pays out digital transactions could be a big money gain for crooks as online fraud worsens The Federal Reserve on July 20 announced that the FedNow Service is live. Banks and credit unions of all sizes can now sign up and use this tool to instantly transfer money for their customers at any time of the day or year...

Forrester Recommends Enterprises Avoid AI Hype and Zombie Projects

Enterprise adopters should avert the temptation to buy into the hype blanketing artificial intelligence when deploying AI solutions and need to be ruthless when AI projects fail That's some of the advice in a recently released report by Forrester outlining some best practices to avoid common pitfalls when deploying AI in the enterprise....

EXCLUSIVE INTERVIEW

The Realities of Switching to a Passwordless Computing Future

Improved computer security is on the horizon for both businesses and individual users willing to adopt an alternative to passwords. Yet, despite the growing disdain for the cumbersome process of creating and entering passwords, the transition toward a future without them is gaining traction at a surprisingly slow pace The identity and access manage...

E-Tailers: Act Now on Holiday Planning or Put Profits at Risk

It's that time of year again. With Labor Day in the rearview mirror, retail marketers are shifting gears to prepare for the holiday sales surge. They are fine-tuning their strategies and adapting industry-proven best practices to capitalize on the holiday season This year presents a distinct set of challenges for marketers, as fluctuating economic ...

EXPERT ADVICE

For Online Retailers, Leveraging Brand Affinity Can Be Simpler Than It Seems

It's no secret that brand affinity -- a shopper's preference for a particular brand -- can be one of the most potent drivers of purchasing decisions. For retailers, leveraging brand affinity to influence shopper behavior is paramount for success But how is that done? How do you determine and factor a shopper's brand affinities into merchandising de...

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