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E-commerce shops based in North America that are not yet selling in Europe are missing out on expanding their customer base and increasing profits Europe's market size, at US$631 billion and rising, has over 540 million mostly affluent consumers. That’s why it is no surprise that thousands of North American brands have decided to start selling th...

Website impersonation scams have become a growing problem, although many businesses aren't happy with the tools they have to address them A study released Tuesday by digital risk protection solutions company Memcyco found that nearly three-quarters of businesses have deployed a digital impersonation protection solution to avert online scams, but on...

While Marc Andreessen and I disagree on what happened when Netscape went under, my perception was that Netscape blew its considerable lead on Microsoft in browsers by not adequately protecting it and not realizing the power of Microsoft marketing back then Microsoft’s marketing capabilities have declined sharply since then. While it blindsided Go...

Cat-phishing, using a popular Microsoft file transfer tool to become a network parasite, and bogus invoicing are among the notable techniques cybercriminals deployed during the first three months of this year, according to the quarterly HP Wolf Security Threat Insights Report released Thursday Based on an analysis of data from millions of endpoints...

Despite its prominence as a global semiconductor company, MediaTek remains relatively unknown among consumers. While the company has quietly become a significant force in the semiconductor space, it does not possess a brand that rolls off the tongue of most consumers As with any large company in a rapidly evolving industry, the question of an "iden...

Google's dabbling with enhancing its search results with artificial intelligence could have dire consequences for anyone with a business that depends on Alphabet's best-known subsidiary for web traffic Anyone who's done a Google search knows it's already stuffing AI summaries into its search results, but it will be upping its ante in AI when a prog...

I participated in a podcast last week. One of the other panelists was Moses Ma from FutureLab. FutureLab has a project called Manhattan 2, referencing the Manhattan Project for nuclear bomb development. However, this project is focused on helping, not killing people, and on the need to develop a human-centric approach to AI deployment that assures people have productive lives rather than being homeless and unemployable, which is, sadly, the path we are on currently...

Artificial intelligence plays a vital role in improving customer relationship management’s productivity and quality. It revolutionizes the strategies, processes, and technologies that help organizations manage and analyze customer interactions The challenge for today's businesses is to put the rapidly advancing AI technology to constructive use.

Mistrust in how online retailers handle their customers' personal information is at an all-time high, costing merchants lost revenue and follow-up orders Over a quarter (26%) of consumers have abandoned a brand in the past 12 months due to privacy concerns. Establishing a higher trust level is no longer an either/or alternative; it is becoming an i...

The adage "different strokes for different folks" now guides public relations strategies, particularly in maintaining engagement with diverse generational clientele Generation Z, sometimes called Zoomers, is the new power kid on the buying block. This demographic follows Generation Y, or millennials, born between 1981 and 1994 and precedes Generati...

Apple beefed up its iPad product line Tuesday by upgrading the silicon in its Air models and introducing a new processor, the M4, into its Pro editions, which also got a display boost to OLED "The iPad Pro with the M4 and outdoor viewable OLED screen is arguably the best tablet created so far," Rob Enderle, president and principal analyst with Ende...

Some software developers and companies are considering whether the open source movement is at a crossroads and needs to change direction Open-source software (OSS), which originated in the 1960s with the advent of large-scale commercial computers, came bundled with freely distributed source code....

A Hong Kong bank recently fell victim to an impersonation scam in which a bank employee was tricked into transferring $25.6 million to thieves after a video call with the bank CFO and other colleagues. But none of them were real people -- all were deepfakes created with the help of artificial intelligence This incident illustrates how cybercriminal...

The U.S. Dept of Transportation’s National Highway Traffic Safety Administration just passed a much more aggressive requirement that could significantly improve a car’s ability to avoid accidents I’ve owned two electric cars so far and, sadly, totaled both of them....

Project management (PM) software might be on its way to becoming an underappreciated technology gem across industries and enterprise environments. Analysts expect that by 2030, the market will exceed US$15.08 billion with a compound average growth rate of 10.68% PM software helps organize time and resource management, creates business and employee ...

We’re at a turning point in business, technology, and society, and I don’t think there’s been anything quite like it since the 1960s I can’t get into everything in one column, but what impresses me so far is how stately this revolution has been. If you think these days are chaotic, all I can say is you should have been around in 1968. My on...

Since ChatGPT arrived on the net in 2022, AI-generated content has soared more than 8,000%, according to a study released Tuesday by Copyleaks. The study, which covers a period from 2013 to March 2024, found a surge of 8,362% in AI content on the internet from November 2022, when ChatGPT-3.5 was released, to March 2024 When OpenAI released ChatGPT-...

Canonical released Ubuntu 24.04 “Noble Numbat” on April 25. Noble Numbat marks Ubuntu's tenth LTS (Long Term Support) release and contains several security and performance improvements Ubuntu 23.10 “Mantic Minotaur,” released Oct. 20, 2023, is still receiving security updates through July 2024. Still, there's no reason you can't switch to 2...

Artificial intelligence is forcing many companies to evolve and rethink how to govern and analyze data, according to survey results released Monday by Gartner Based on a survey of 479 chief data and analytics officers, chief data officers, and chief analytics officers worldwide, the results revealed that 61% of organizations are reevaluating their ...

The U.S. Federal Trade Commission (FTC) effectively tried to kill noncompete agreements last week. While some companies plan to challenge this, it was the right decision to make California -- where I’ve spent most of my life -- along with Minnesota, Oklahoma, and North Dakota, have already banned noncompetes. In California, this resulted not only...