Articles by Richard Adhikari

The United States Federal Communications Commission last week adopted privacy rules for both wired and wireless broadband ISPs aimed at giving consumers greater control over their data, more privacy, and stronger security safeguards for that data The rules implement Section 222 of the Communications Act. They establish a framework of customer conse...

Enterprises have been warming to digital transformation, but it's crucial that they maintain a human element in their customer interactions, according to a study Verint published last week Researchers surveyed more than 24,000 consumers and 1,000 businesses across 12 countries for the study, which received support from Opinium Research and IDC....

Microsoft made a slew of announcements at its New York City event Wednesday, focusing on the idea of user as creator Among its new offerings:...

Google on Tuesday announced Jamboard, a digital whiteboard for collaboration in the cloud.It's compatible with G Suite and Google Search, as well as Google Drive. Users can collaborate and broadcast their work globally through Google Hangouts Jamboard has a 55-inch 4K display with touchscreen functionality, a built-in HD camera, speakers, and WiFi...

Wells Fargo Bank will lose customers in droves because of the scandal over fraudulently opened accounts and other issues, based on the results of an online survey cg42 conducted last week More than 85 percent of the respondents -- 1,500 primary customers of the top 10 U.S. retail banks, including 1,000 Wells Fargo customers -- were aware of the sc...

Microsoft's Windows 10 event, scheduled for Wednesday, actually could focus more on hardware than on the operating system, given that the next Windows 10 refresh is expected in March A new Surface device -- possibly an all-in-one computer with a 21-inch or larger screen -- could be in the offing....

Hundreds of websites -- including those of biggies such as Netflix, Twitter and Spotify -- on Friday fell prey to massive DDoS attacks that cut off access to Internet users on the East Coast and elsewhere across the United States Three attacks were launched over a period of hours against Internet performance management company Dyn, which provides s...

The United States Federal Communications Commission on Wednesday announced that T-Mobile has agreed to a penalty of US$48 million for misleading customers about restrictions on its so-called unlimited data plans The company failed to inform subscribers to unlimited plans on its wireless networks and those of MetroPCS, which it owns, that their data...

Airbnb recently proposed changes to its listing policies for short-term rental property owners in New York City and San Francisco, possibly in response to threats of aggressive action from state and local lawmakers With respect to New York operations, Airbnb on Wednesday proposed a set of five changes in a New York Post article penned by Chris Le...

Microsoft's Artificial Intelligence and Research Unit earlier this week reported that its speech recognition technology had surpassed the performance of human transcriptionists The team last month published a paper describing its system's accuracy, said to be superior to that of IBM's famed Watson artificial intelligence....

Google last week launched a Fact Check tag to help readers find fact-checking in major news stories published in the United States and the UK Readers will see tagged articles in the expanded story box on news.google.com and in the Google News & Weather apps for iOS and Android....

Microsoft last week shared new information about its upcoming Dynamics 365 cloud service: the addition of 100 new apps; the inclusion of Solution Integrator partners in Appsource; the division of apps and features into Enterprise and Business Editions, the latter for SMBs; and a new subscription model Many of the new capabilities will be availabl...

Facebook's Trending Topics section recently has carried a number of trending stories that were either "indisputably fake" or "profoundly inaccurate," The Washington Post reported this week The news feed six weeks ago ran a false story claiming Fox News had fired anchor Megyn Kelly for being a closet liberal who supported Hillary Clinton. Facebook r...

Amazon on Wednesday rolled out its Music Unlimited cut-rate subscription streaming service, available on its Echo, Echo Dot and Amazon Tap devices for as little as US$4 a month for a single device Setting a low-entry price point "is a logical move, given that the company has invested heavily into the AI and voice recognition powering Alexa in its ...

Snap, owner of the Snapchat app, this week hired Morgan Stanley and Goldman Sachs Group to manage its initial public offering, according to multiple reports citing people familiar with the matter. JPMorgan Chase, Deutsche Bank, Allen & Co., Barclays and Credit Suisse Group reportedly also will play a role....

Amazon last week launched Prime Reading -- a new benefit for subscribers to its US$100-a-year Amazon Prime service that lets them access content for free That content will come from more than 1,000 top Kindle books, Kindle Singles, magazines, comic books, children's books, and classic works from writers such as Kurt Vonnegut, Norman Mailer and Gl...

Symantec on Tuesday reported on a malware campaign that has targeted financial organizations worldwide for the past 10 months. Dubbed "Trojan.Odinaff," it has infiltrated the banking, securities, trading and payroll sectors, as well as organizations that provide them with support services Odinaff is used in the first stage of an attack, to get a ...

Amazon, DeepMind/Google, Facebook, IBM and Microsoft last month announced the creation of thePartnership on AI, a nonprofit organization dedicated to formulating best practices in artificial intelligence and educating the public about the field The group will invite academics, other nonprofits, and specialists in policy and ethics to join its boar...

Yahoo in recent days disabled autoforwarding for Yahoo Mail -- and in at least one corporate client's case, it disabled the webmail deletion feature The autoforwarding feature "is under development," reads a statement on the Yahoo site. "While we work to improve it, we've temporarily disabled the ability to turn on Mail Forwarding for new forwardin...

Although Google didn't drop any new details on the progress of Andromeda at its big Pixel event last week, that doesn't suggest any tempering of enthusiasm for the new operating system. #Google's #Andromeda: 1 OS to rule them all. Is another operating system what consumers need? Many people think so. https://t.co/GFPr02ruE7...