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August 20, 2014
Apttus and Adobe Echosign earlier this year conducted a survey of more than 100 Fortune 1000 sales leaders, focusing on perennial blind spots for sales managers. Among their just-released findings: One in four companies don't have sufficient KPI insights for average pipeline multiple, deal size, quote-to-cash cycle time and win rate; four out of 10 companies require three days or longer to generate a quote; 50 percent of companies have experienced costly mistakes on quotes; and one in three companies are not managing renewals effectively. [More...]

August 19, 2014
Google has launched a new service that lets advertisers track their ads' success at generating phone calls following user clicks. Website Call Conversions is designed to help marketers tweak their online ads to prompt more valuable phone inquiries. The tool works by generating a unique phone number that appears on a company's website after a user arrives there by clicking on an ad. [More...]

August 20, 2014
The banking industry is up in arms over the United States Consumer Financial Protection Bureau's plan to publish consumer complaint narratives about financial institutions on the Web. Consumers would have to opt in to have their complaints published. The CFPB would strip out all personally identifiable information. The idea is to expand the existing database to include the customer's narrative. [More...]

August 18, 2014
Gryphon Networks has had a presence in the sales intelligence and marketing compliance space for several years, primarily working through carriers. About two years ago, however, it tweaked its direction after CEO Jeffrey Fotta noticed a curious fact during a client call. The client was a national insurance provider that had some 8,000 reps using the Gryphon system for compliance. [More...]

August 15, 2014
 infor swiftpage saleslogix acquisition handshake deal
"What Infor is trying to do with this acquisition is build a comprehensive platform of offerings, and in that respect it will succeed," said Denis Pombriant, principal of Beagle Research. However, Saleslogix belongs to a previous, more transaction-oriented era of CRM. "Increasingly I see CRM moving to a more process-centric approach that includes social and mobile." [More...]

August 14, 2014
When Facebook and OKCupid recently admitted they had been tinkering with headlines and content to see how users reacted, many consumers were outraged -- but the business community just shrugged. What the companies were doing was simply a form of multivariate testing -- albeit in the case of OKCupid, it was particularly aggressive. The practice itself has been around for years. [More...]

August 13, 2014
The United States Consumer Financial Protection Bureau has issued an advisory warning consumers about the risks of bitcoin and other virtual currencies. The bureau "is working to identify and understand potential consumer protection concerns raised by these emerging technologies to determine what action, if any, may be necessary to protect consumers," said spokesperson Moira Vahey. [More...]

August 13, 2014
amazon local register mobile payment
Amazon Local Register may have mobile payment services like Square and PayPal Here shaking in their boots. "When Amazon enters a new industry -- whether it's e-readers or data centers -- it tends to know what it is doing and to excel," said analyst Trip Chowdhry. After dictating the tone in e-commerce and enterprise computing, "mobile payments is the next sector that it will influence." [More...]

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