Computer software requires an enormous amount of support. That fact has enriched companies such as Oracle and SAP, which levy annual support fees of about 20 percent of the sale prices of their applications. That's one of the things that just sticks in the craw of Clint Oram, chief technology office...
Last week's doings at HP exposed a lot that few of us ever think about. The basic story is that board member Meg Whitman replaced recently minted CEO Leo Apotheker. The company's stock price has been floundering for a long time, and many people on and off the board had little confidence in the job...
It's sort of like the funny story about a young person discovering that Paul McCartney was in another group before Wings. Marc Benioff had another company sandwiched in between his Oracle days and founding Salesforce.com. So for those of us who knew that, Database.com had the same kind of retro vi...
Salesforce.com at its Dreamforce conference in San Francisco today debuted a database in the cloud service, Database.com, that combines attractive heterogeneous features for a virtual data tier for developers of all commercial, technical and open source persuasions. Salesforce.com is upping the ante...
One of the more interesting developments of the last week has been the announced acquisition of ATG by Oracle. ATG is one of the leading suppliers of e-commerce solutions, and Oracle liked their stuff well enough to plunk down a cool billion bucks for the logo. I thought it was a good idea at the t...
Oracle will issue the first release of its next-generation Fusion applications in the first quarter of 2011, company CEO Larry Ellison has announced. It took the database giant five years to integrate the "best features" of PeopleSoft, Siebel and its own E-business suite. Oracle purchased PeopleSoft...
If you are in London on April 24th, you might want to check out the next monthly VRM Hub meeting. What is VRM, you wonder? For starters, VRM, or vendor relationship management, is the brainchild of Doc Searls, senior editor of Linux Journal and co-author of The Cluetrain Manifesto. Project VRM is a ...
Organizations large and small are increasingly able to make use of service-oriented architecture and Software as a Service, employing a mix of in-house, on-premise, vendor-supplied and hosted on-demand applications and platforms to meet the need for fast, flexible application development and deploym...
As senior director of product marketing for the identity practice at Sun Microsystems, Rob Beauchamp remembers -- and it was not that long ago -- when integration was considered a tactical process with the objective of knitting together systems and applications as quickly as possible. To be sure, th...
A group of leading technology vendors is reporting significant progress in the standardization of service-oriented architecture, or SOA, standards. The Open Service Oriented Architecture collaboration represents an informal alliance of 17 companies that have worked together to create and agree upon ...
Oracle has changed the formula it uses to determine the cost of software licenses for multi-core processors, the company announced. In July, it began counting each core as .75 of a whole, but it will now use different formulas based on the specific chips in use. The majority of buyers purchase lice...
The big four processor vendors -- AMD, IBM, Intel and Sun Microsystems -- rely heavily on continual innovation and speed increases to fuel their businesses. At the heart of their strategies is Moore's Law. Simply stated, Moore's Law says that transistor density on integrated circuits roughly doubl...
Partitioning of servers in the data centers of its top customers is putting pressure on Oracle, which is making a number of moves to cope with the trend, experts say. Earlier this month, Oracle changed its licensing terms for users of Sun Microsystems' Solaris 10.0 operating system, lowering the pri...
Luck plays a role in life. I don't pretend to understand it, and I believe we make our own luck, but occasionally we also inherit some from the cosmos. How else do you explain the timing of Salesforce.com's announcements last week at DreamForce, its annual user group meeting in San Francisco? The ...
Yes - I'm more likely to buy with flexible payment options.
Sometimes - It depends on the item and terms.
Rarely - I typically prefer paying upfront to avoid debt.
Not at All - My purchase decisions are based on need and budget.
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Customer Retention by Extraordinary Means Is Not CRM
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Social Media Integration: The New CRM Standard
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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Customer Analytics Now a Pivotal Piece of the Retail Sales Puzzle
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Bridging the SMB-Enterprise Retail Gap With Gen AI
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Subscription Sales Spur Superior Selling
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The Price Retailers Pay for Flawed Product Information
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Subscription Commerce Merchants Innovate Amid Rising Churn Rates
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Oracle Advances
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