I participated in a group analyst event several weeks ago about companies converting their offices into collections of meeting rooms. We couldn't picture people who have been meeting remotely for so many months suddenly concluding that the long commute to and from the office was worth meeting in person; given they are now okay with using solutions like Webex or Microsoft Teams...
The Big Three makers of video gaming hardware have announced a united front to make online gaming safe for all their players. "We can accomplish more when we work toward the same goal, and so we will each continue investing in, evolving, and amplifying our approaches to user safety," stated Dave McC...
For years the consumer virtual reality market has failed to fulfill the hype surrounding it, but that's going to change according to Omdia. The market analysis firm has released a report that predicts the value of the virtual reality hardware and software market to reach $10 billion by 2025, up from...
We neglect our OS at the risk of radically underutilizing the incredible tools that it enables our device to be. Most of us only come into contact with one, or possibly both, of two families of operating systems: "House Windows" and "House Practically Everything Else." The latter is more commonly kn...
Consumer interest in cloud gaming could boost annual subscription revenues to nearly US$3 billion, according to Parks Associates. There is renewed interest, the research firm's report noted, in gaming services that can stream over the Internet and deliver games to multiple platforms without download...
IBM's outgoing CEO Ginni Rometty gave a compelling talk at IBM Think last week on how the company is fighting strategically for diversity. I know of only one other company, Cisco, that is taking a genuinely holistic, strategic view of the problem, resulting in a broad positive impact. The reason I c...
Perhaps you're a direct-to-consumer brand trying to build brand awareness and tell your story. Perhaps you're looking to increase branded search volume across search engines like Amazon, Google, Bing and others. Maybe your brand is focused on new customer acquisition in your sales funnel and you hav...
Microsoft whetted demand for its Xbox Series X product line with the revelation of some impressive specs for its next-generation gaming console. "It's really going to be a kick in the pants for the industry," said Mark N. Vena, senior analyst at Moor Insights and Strategy. "It should provide quite a...
Disney+ has made its official debut, and after a few minor hiccups the service is up and running. It is widely available via a plethora of devices, offers a breadth of content, and serves quick and seamless downloads to mobile devices. However, with a heavy focus on Disney animated films, Marvel sup...
Google just raised the curtain on its Stadia streaming gaming platform, and the early reviews are mixed at best. For $129, gamers can get the hardware they need to take the service for a spin -- a Stadia controller, and a Chromecast Ultra for playing games on a TV. The package includes access to one...
The much-anticipated Disney+ streaming service has arrived. In the first 24 hours, the app was downloaded 3.2 million times. Demand for the new over-the-top streaming service prompted the company to announced that it had exceeded its highest expectations -- but with problematic results. Many users w...
New versions of operating systems are usually about slick interfaces and improved performance, but that's not what Apple was flogging about macOS Catalina upon its release. One of the hot new additions in the OS is Apple Arcade, a game subscription service featuring a batch of new, exclusive games.
E3, the Electronic Entertainment Expo, was in full swing in Los Angeles this week. The annual trade show for the video game industry was not without a few surprises, a few disappointments and as usual a few companies that opted to forego the whole thing. Sony was among the companies that chose to sk...
Facebook unveiled its Oculus Rift S virtual reality headset at the Game Developers Conference in San Francisco. It will be available this spring for $399. With the Rift 2, Oculus "is following some of the trends set by Vive -- inside-out tracking, incremental improvement, and focus on comfort," obse...
Google has pulled the wraps off Stadia, a new cloud-based gaming platform. Using the power of Google's global information infrastructure, Stadia can stream the highest-quality games to any screen, Google CEO Sundar Pichai said in announcing the platform, which is expected to come online later this y...
Yes - Paying with crypto is very important to me.
Sure -- I have not paid with crypto yet but the idea intrigues me.
Not Sure -- I'm still uncertain about cryptocurrency in general.
No -- Cryptocurrency is a fool's game.
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Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
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Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
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Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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Have We Forgotten How To Sell?
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
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Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
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Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
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