WiFi was supposed to effortlessly connect us to the world on the run. Instead, we're all on the run seeking a connection. We skip from airport to coffee shop, from cell connection to hotel hook-up, constantly trying to pace connects and disconnects with our physical location of the moment. We are, i...
I once played organized football -- not that I was any good at it, but I played it with relish. My favorite parts were anything that had to do with disrupting the opponent's carefully planned plays, which included covering kickoffs and punts as well as regular defense. This bit of information has a...
It's official: In New York City public schools there is now a ban on cell phone use. We can all understand how that might happen. As with any communication device, abuse does occur. But simultaneously, there is a wave of interest in education in 1:1 learning initiatives, meaning that educators belie...
Identity theft, a cyber-crime causing inestimable damage for scores of ordinary citizens, has prompted passage of the federal FACT Act Identity Theft Red Flags Rule, issued this year. Part of the FACT Act, the rule aims to combat the scourge of identity theft, which each year victimizes 8.3 million...
Technological advances have prompted changes to corporate communication needs. Employees working in hotel rooms, field offices or even abroad often require access to network and system resources. Also, admission to company networks is no longer limited to individuals on your payroll. Increasingly, s...
The front office meets the back office at the Web 2.0 enterprise portal. The enterprise 2.0 portal is a single accessible location intended to consolidate resources and serve up data from systems throughout an organization so that each "touch" a company has with its customers, prospects, partners an...
Over the last two weeks, I attended a huge HP lab event, watched Apple launch the iPhone SDK brilliantly, and saw one of the strongest consumer laptop lines launched by Acer. All three vendors are growing in the 30 percent range in the PC market; Acer just passed Dell for the No. 2 spot in the noteb...
In the U.S. mobile broadband market, all major mobile carriers except T-Mobile have launched 3G mobile networks. At the end of 2006, out of the 225 million cellular subscribers in the United States, 15 million used a 3G-based mobile broadband service via cell phone, PDA, laptop or other device. Also...
You might be tooling down the information superhighway right now in your cool new hybrid SaaS-mobile, wondering what that thing is in the rearview mirror that's beginning to gain on you. It's best to look twice and convince yourself that what you are seeing is no mirage. It may look a lot like you...
Americans would rather give up their televisions or the Internet rather than do without their mobile phones, according to a report released by the Pew Internet & American Life Project Wednesday. Researchers found that a little more than half -- 51 percent -- of respondents who use wireless phone...
If you are reading this article, chances are you own a pocket PC or Palm-based smartphone or PDA. Chances are also great that you are in desperate need for a mobile Web solution. Since the dawn of the Internet, transferring and receiving information has been the ultimate goal. PDAs and smartphones h...
What's most important to consumers when making a purchase online? Personal identity. Consumers are taking more notice of their individual online security after a string of recent identity theft cases made major headlines. According to a recent survey by University of Southern California's Center f...
Cisco is going green, and now the information technology networking giant is helping cities turn green, too. At the center of the effort is the Connected Urban Development Global Conference in San Francisco this week, where Cisco Chairman and Chief Executive Officer John Chambers in a keynote addres...
A partnership between Texas Instruments and the Massachusetts Institute of Technology has produced a proof-of-concept microchip architecture that is 10 times more efficient than current technologies. The design -- which was presented on Tuesday at the International Solid-State Circuits Conference --...
WiFi was supposed to effortlessly connect us to the world on the run. Instead we're all on the run seeking a connection. We skip from airport to coffee shop, from cell connection to hotel hook-up, constantly trying to pace connects and disconnects with our physical location of the moment. We are, in...
Africa
Asia-Pacific
Eastern Europe
Europe
Latin America
Middle East
North America
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/05/call-center-agent-300x156.jpg
https://www.crmbuyer.com/story/call-center-conundrums-and-how-to-achieve-meaningful-customer-interactions-176505.html
Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/05/remote-customer-service-agent-300x156.jpg
https://www.crmbuyer.com/story/knowledge-management-the-silent-star-of-modern-service-176511.html
Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/05/sports-betting-apps-300x156.jpg
https://www.crmbuyer.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/04/accounts-payable-300x156.jpg
https://www.crmbuyer.com/story/how-ap-automation-bolsters-supplier-and-customer-relationships-176476.html
How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/03/robots-warehouse-300x156.jpg
https://www.crmbuyer.com/story/forrester-predicts-net-loss-of-1-42-million-us-jobs-to-automation-by-2032-87461.html
Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/05/marketing-creators-300x156.jpg
https://www.crmbuyer.com/story/zoho-consolidates-marketing-functions-176493.html
Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/04/crm-customer-300x156.jpg
https://www.crmbuyer.com/story/5-ways-chief-customer-officers-can-drive-net-revenue-retention-176563.html
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/02/senior-on-tablet-300x156.jpg
https://www.crmbuyer.com/story/looking-for-love-online-advice-to-protect-your-wallet-87408.html
Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/04/supply-chain-shipyard-300x156.jpg
https://www.crmbuyer.com/story/more-transparency-marketing-shifts-can-ease-supply-chain-strain-176538.html
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
The Sustainable Customer
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/04/web-expert-300x156.jpg
https://www.crmbuyer.com/story/digital-skills-front-and-center-176468.html
Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/03/Coeur-dAlene-300x156.jpg
https://www.crmbuyer.com/story/tech-real-estate-grab-headed-to-a-small-town-near-you-87436.html
Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
Enter your Username and Password to sign in.
Loading ...
Social CRM
See all Social CRM