The augmented reality space continues to evolve. Device makers such as Bosch, Panasonic, Huawei and Pico are introducing significantly smaller and more powerful smart glasses and AR headsets, such as those demonstrated last month at CES 2020, one of the country's largest consumer technology conferences. What is augmented reality exactly? There's not really an easy answer. Augmented reality uses a...
Google Assistant, the artificial intelligence software built into Android handsets and the Google Home smart speaker system, now can control more than 5,000 smart devices. That's up from just 1,500 products in January -- and the list of supported products includes everything from cameras and securit...
Artificial intelligence dominated CES 2018 in a big way on Monday with major announcements on connected car advances and home system technologies. Google all but declared war on Amazon with its Google Assistant voice technology making its presence known at nearly every turn on the showroom floor. LG...
In 2016, Samsung's smartphone division wasn't so much on the rocks as dangling by a single fingernail, millimeters from plunging into a deep, dark chasm. The Galaxy Note7 had a terrible habit of exploding or catching fire. Not exactly the best look considering people prefer not to be injured while c...
Every year in advance of the Super Bowl, there are big sales on TVs, and this year is no exception. It also could be a milestone, as TVs could be bottoming out. TV prices are near a record low, yet sales continue to slip. In the long run, that won't be good for the industry or consumers. There was a...
BlackBerry last week announced that its turnaround was finished, and Microsoft finally provided some information on its new connected car deliverables. One strange thing was that after CEO John Chen excitedly pointed out that BlackBerry had displaced Microsoft in Ford, he then announced a strategic ...
CES was a fascinating show this year. One of the things that made it so fascinating was that everyone and their brother had cars demonstrating one form of technology or another. It kind of makes me wonder what we'll see at the next car show -- PCs, drones, tablets and smartphones? That wasn't the on...
CES surprised me again this year. For a show that comes too early in the year for most buyers and companies, it still stood out as having some truly amazing things. It will be remembered for showcasing the birth of personal flight vehicles, along with a Tesla-beating car, and Ford showing how it cou...
Apple might be working on a heads-up display for windshields, Trip Chowdhry, managing director of equity research at Global Equities Research, said in a note sent last week to the firm's clients. It will have built-in sensor technology, and the entire surface will function as a HUD. It may be a "com...
Samsung Smart TV owners, already shaken by news earlier this week that their TVs can transmit voice commands and other private data to third parties, have been hit by another revelation -- that the devices sneak ads into movies they're watching without the owner's knowledge or consent. A user on the...
IBM's z13 mainframe launch last week brought back a lot of memories, because I was at IBM when the era of the mainframe collapsed. I also happened to be covering Apple when the era of the Mac collapsed, and I have watched both companies recover -- largely by rediscovering what made them great in the...
By this time, you likely are getting a bit sick out of folks talking about wild new products that won't be on the market for weeks or months while you are paying your Christmas bills. So rather than tell you about a slew of new products, I'll focus on the back stories that didn't seem to get much co...
Gogoro on Monday took to the stage at CES to unveil a zero-emissions electric scooter. The Smartscooter is designed to be powered by batteries available via subscription from a network of vending machines in urban areas around the world. Equipped with 30 onboard sensors, cloud connectivity and an in...
A Russian website has been posting live video streams from unprotected webcams in homes and businesses around the globe, Britain's Information Commissioner's Office warned on Thursday. The website has gained access to the webcams using the cameras' default login credentials, which are freely availab...
Television manufacturers are moving toward ultra high definition -- also known as "4K" -- which offers four times the resolution of HD. It also offers greater depth of color and faster frame rate. That means more information must travel through the cable from the video source to the TV. The current ...
Yes - Paying with crypto is very important to me.
Sure -- I have not paid with crypto yet but the idea intrigues me.
Not Sure -- I'm still uncertain about cryptocurrency in general.
No -- Cryptocurrency is a fool's game.
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https://www.crmbuyer.com/story/call-center-conundrums-and-how-to-achieve-meaningful-customer-interactions-176505.html
Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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https://www.crmbuyer.com/story/knowledge-management-the-silent-star-of-modern-service-176511.html
Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
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https://www.crmbuyer.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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https://www.crmbuyer.com/story/how-ap-automation-bolsters-supplier-and-customer-relationships-176476.html
How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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https://www.crmbuyer.com/story/forrester-predicts-net-loss-of-1-42-million-us-jobs-to-automation-by-2032-87461.html
Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
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https://www.crmbuyer.com/story/zoho-consolidates-marketing-functions-176493.html
Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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https://www.crmbuyer.com/story/5-ways-chief-customer-officers-can-drive-net-revenue-retention-176563.html
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
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https://www.crmbuyer.com/story/looking-for-love-online-advice-to-protect-your-wallet-87408.html
Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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https://www.crmbuyer.com/story/have-we-forgotten-how-to-sell-176516.html
Have We Forgotten How To Sell?
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
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https://www.crmbuyer.com/story/digital-skills-front-and-center-176468.html
Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
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https://www.crmbuyer.com/story/tech-real-estate-grab-headed-to-a-small-town-near-you-87436.html
Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
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