Facebook has released details about Libra, its long-rumored cryptocurrency. The company outlined plans "for a new decentralized blockchain, a low-volatility cryptocurrency, and a smart contract platform that together aim to create a new opportunity for responsible financial services innovation." The aim is to help people worldwide, especially in developing nations, gain access to a cheaper, more connected global financial syste...
I am a reluctant Costco shopper. My wife is one of the many customers who really love the chain. Me... not so much. Seriously -- someone should wake up Costco's top officials to the need to focus on their customers. After all, it's the customers who make Costco successful. When my family owned lots ...
E-commerce fraud is an ongoing problem for online merchants and credit card companies. It has been growing at twice the rate of e-commerce sales. Identity theft traditionally has been one of the most common sources of e-commerce fraud, but online merchants lately have been suffering more from charge...
Supermarket uber-chain The Kroger Co. has launched Kroger Ship, a direct-to-consumer e-commerce platform. Ship debuted in four markets: Cincinnati; Houston; Louisville, Kentucky; and Nashville, Tennessee. The service will be rolled out to additional markets over the next few months. During the firs...
If you were to administer truth serum and ask a retailer how it really felt about Amazon Prime, chances are the response would be that it's pure genius -- or pure evil genius, perhaps. Why? Because Amazon Prime encourages shoppers to come back and back again to browse and buy, and it's all based on ...
It's no mistake. This credit card's interest rate is 79.9 percent. The bloated APR is how First Premier Bank, a subprime credit card issuer, is skirting new regulations intended to curb abusive practices in the industry. It's a strategy other subprime card issuers could start adopting to get around ...
Very - Already have or will get one
Somewhat - Awaiting more reviews or feedback from trusted sources
Indifferent - Satisfied with current phone
Not at All - Prefer other brands
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Customer Retention by Extraordinary Means Is Not CRM
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Social Media Integration: The New CRM Standard
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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Customer Analytics Now a Pivotal Piece of the Retail Sales Puzzle
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Bridging the SMB-Enterprise Retail Gap With Gen AI
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Subscription Sales Spur Superior Selling
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The Price Retailers Pay for Flawed Product Information
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Subscription Commerce Merchants Innovate Amid Rising Churn Rates
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Salesforce Starter Is Integral To Cover the CRM Waterfront
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