I've followed several female CEOs over the years. Most of them failed, largely because they were both unqualified for the job and their boards didn't back them up. In several cases, the board and the CEO seemed to be in conflict, or the board simply didn't do anything. Those failures have created the impression that female CEOs are a bad...
Microsoft last week announced a large staff reduction tied to the acquisition of Nokia. There is actually a science to how to make layoffs, but much of that appears to have been lost over the last couple of decades. I have some theories as to why -- I blame the Democrats and financial analysts -- bu...
Let's hone in on some predictions for IT industry growth and impact, now that the recession appears to have bottomed out. We're going to ask our distinguished panel of analysts and experts for their top predictions for IT growth through 2010 and beyond. To help us gaze into the IT trends crystal bal...
Bleak jobs numbers for July led to a stunning sell-off on Wall Street as all major stock averages sank to their lowest levels of the year. The Labor Department said 32,000 new jobs were added in July, 90 percent fewer than the forecast of 243,000 jobs. The new figures raised concerns that the poor j...
Yes - Paying with crypto is very important to me.
Sure -- I have not paid with crypto yet but the idea intrigues me.
Not Sure -- I'm still uncertain about cryptocurrency in general.
No -- Cryptocurrency is a fool's game.
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Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
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https://www.crmbuyer.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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https://www.crmbuyer.com/story/forrester-predicts-net-loss-of-1-42-million-us-jobs-to-automation-by-2032-87461.html
Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
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Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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https://www.crmbuyer.com/story/5-ways-chief-customer-officers-can-drive-net-revenue-retention-176563.html
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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Have We Forgotten How To Sell?
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
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Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
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Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
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