One best practice forward-looking companies have adopted is being proactive with online conversations that criticize, question -- or hopefully compliment -- a company's products or services. Not enough companies do this, of course, and of those that do, most do it more out of curiosity than anything...
The familiar adage that the consumer is always right has taken on a new meaning in the Internet age. Rather than talk with a store manager, consumers are now making their feelings about different products known on message boards and blogs. "Many companies tried to ignore the online forums, but most ...
The rising cost of fuel is prompting thousands of federal government workers to consider the benefits of teleworking -- either working from home or at an offsite location closer to home. A recently published study titled, "Fuel Smart Economy: It's No Gas," that examined the cost of the daily commute...
Significantly
Minor inconvenience
Unsure if I've been affected
Not at all
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