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Geek Wars: Attack of the Chromes

May 16, 2011

Last week was a really interesting week. Google brought out its Windows-killer product, the Chrome OS, to generally good reviews -- but most of the folks I know who have covered the desktop for years are convinced it will fail. Google also brought out a home automation product and announced a roboti...

The Decade’s Best and Worst Business IT Vendors

January 5, 2010

The past-decade technology wrap-ups populating the media lately have been entertaining for the most part. Reconsidering the technology deals and products that have arisen since January 1, 2000, is like looking at your high school yearbook. "What was I thinking?" seems the most appropriate response.

HP Makes PC-Mac Peace, but at a Cost

December 29, 2008

Picture yet another Windows vs. Mac ad, with the dweeby PC guy and the ultracool Mac dude engaging in their usual schtick. Now picture a Jimmy Carter-esque peacemaker parachuting into the shot, getting the two to shake hands, and you'll understand the rationale behind HP's new class of MediaSmart ho...

EMC Scoops Up Iomega in SMB Market Push

April 9, 2008

Spurned in an earlier buyout attempt, data storage vendor EMC came back with a $213 million offer that Iomega accepted Tuesday. The all-cash deal -- a 20 percent increase over a March bid of $178 million -- opens the way for EMC to target small businesses and consumers. The buyout is for $3.85 per s...

HP, MS Aim to Tidy Up Digital Clutter With New Home Server

November 5, 2007

Microsoft and HP announced the availability of the HP MediaSmart Server running Windows Home Server. The new class of server enables consumers to protect, connect and share digital media and documents. Aimed at consumers, the MediaSmart Server is the flagship product in what Microsoft said is an ent...

Microsoft Cooks Up Simple Home Server

July 17, 2007

Get ready for easy-to-use home servers. With Monday's release to manufacturers of the long-awaited Windows Home Server software, vendors will be putting the devices on the market this fall. There once was a time when homes with more than one PC were rare. However, now a modern household can have mul...

Next-Generation DVDs and Beyond Still in Flux

May 27, 2005

As Sony and Toshiba jockey for position in the next-generation DVD battle, storage company Iomega looks farther into the future. Sony, backer of the Blu-ray high-definition DVD format, and Toshiba, backer of rival HD-DVD, have been going head-to-head for three years over which format should prevail,...

Iomega Offers REV Drive as Tape Alternative

April 13, 2004

Iomega, one of the largest storage peripherals providers in the United States, began shipping a new drive today designed to go head-to-head against tape backup systems. The new REV drive, which comes in 35-GB and 90-GB capacities, consists of a drive housing plus the new REV removable media that is ...

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CRM Buyer Channels

Call Centers

 Call Centers

Call Center Conundrums and How To Achieve Meaningful Customer Interactions

Advanced Voice Response Tech Leading to Improved CX

NICE Platform Answers Call for Hyper-Personal CX Tools

Customer Service

 Customer Service

Knowledge Management: The Silent Star of Modern Service

Oracle Service Empowers Organizational Growth With Automation

How Oracle’s Digital-First Service Drives Sustainable Differentiation

Exclusives

 Exclusives

Sports Betting Platforms Gambling With Substandard CX

Metaverse Marketing Offers New Approach To Utilizing Customer Data

Remote Work Transformation Calls for Prioritizing Employee Tech Choices

Expert Advice

 Expert Advice

How AP Automation Bolsters Supplier and Customer Relationships

Managing Google's Algorithm Updates

4 Tips To Attract a Younger Customer Base

Hot Topics

 Hot Topics

Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032

Reports Warn of Worsening Warfare From Cyber Criminals in 2022

Piecing Together the Supply Chain Puzzle

Marketing

 Marketing

Zoho Consolidates Marketing Functions

Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box

Consumer Activism Will Steer Brand Focus in 2022

SMB

 SMB

5 Ways Chief Customer Officers Can Drive Net Revenue Retention

Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns

Practical Ideas To Make Money With Software

Spotlight Features

 Spotlight Features

Looking for Love Online? Advice To Protect Your Wallet

Digital Clienteling Platform Breathes Life Into Live Commerce

Despite Covid Defections, CES 2022 Show Goes On Live, Virtual

Strategy

 Strategy

More Transparency, Marketing Shifts Can Ease Supply Chain Strain

Spreadsheet Mishigas

The Sustainable Customer

Trends

 Trends

Digital Skills Front and Center

Build Better Customer Engagement for Bigger Brand Payoffs: Report

Sales Software Vendor Satisfaction Leaders Revealed

Vendors

 Vendors

Tech Real Estate Grab Headed to a Small Town Near You

Dreamforce NYC Was Un-CRM-Like and That's Okay

This Year in CRM

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