The Federal Bureau of Investigation and the National Aeronautics and Space Administration seem like unlikely partners, yet the two have worked together to solve a number of crimes in recent years. NASA researchers developed sophisticated software called Video Image Stabilization and Registration, or...
AMD has announced the settlement of patent claims with Intergraph in an agreement that calls for AMD to pay Intergraph $10 million, plus 2 percent of profits from its microprocessor sales for three years. The maximum payment from AMD is to be capped at $25 million. In return, Intergraph will grant A...
Intel has won an appeal of a 2002 patent infringement award based on the technology that powers its Itanium chip line, overturning the earlier decision and possibly saving the company more than $100 million. The U.S. Court of Appeals set aside the October 10, 2002, ruling that found Intel had violat...
Intel has announced earnings of $686 million, missing analysts' estimates, and said the usually robust fourth quarter likely will prove a disappointment as well. Despite its earnings shortfall, the company did hit revenue targets for the quarter. The mixed news from the world's largest maker of micr...
While it is still too early to declare the technology market in full economic rebound, Intel's modest 2.2 percent year-over-year revenue gain -- to $6.8 billion -- in the first quarter of 2002 indicates that the market is slowly creeping out of decline. Net income in the first quarter grew 86 per...
Ability to fast-forward, skip commercials
Channels, programming matches my interests
Customer service, support from provider
Flexibility to cancel at my discretion
Has DVR, cloud or box
Overall cost
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Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
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https://www.crmbuyer.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
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Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
The Sustainable Customer
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Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
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Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
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