Businesses fearful their workers may be targeted by fraudsters will want to take a look at the free Tax Scam Awareness Kit offered by Proofpoint. The kit, for both Windows and macOS, includes materials for an employee education campaign about tax fraud, three educational videos, an infographic, answers to frequently asked questions about tax scams, and a tax scam flyer...
The U.S. Federal Trade Commission is making good on a resolution to strengthen its enforcement of security deficiencies occurring in e-commerce transactions. The agency's recent action involving allegations of improper activities by teleconferencing provider Zoom Video Communications is a notable ex...
They may not be the most thoughtful presents in the world, but they sure are convenient. Gift cards relieve shoppers of having to find the perfect size, style, and color of any item on a shopping list. They also avoid scenarios where what the buyer views as desirable is antithetical to the receiver'...
So it's happened. Someone's stolen your identity and now you've got a collection agency on your case, demanding payment for a car you didn't buy or a credit card you didn't take out. What to do? The first thing is not to panic, said Jay Foley, executive director of the Identity Theft Resource Center...
Providing timely, reassuring and comprehensive customer service has been an axiom of good business for as long as people have been doing business. The inability of a business to provide competent, secure customer service is damaging to more than just revenues. Besides the direct monetary losses that...
One of the common myths surrounding HIPAA is that it is not a privacy law at all, and that it weakened rather than strengthened individuals' rights to health information privacy. That's not the case at all, according to Deven McGraw, recently appointed director of the Center for Democracy & Tech...
Linda LaBeau didn't know her rights as a credit-card holder. She did know she was getting constant calls from a collection agency for a debt she wasn't sure was hers. Angry, scared and frustrated, she asked The Watchdog several smart questions. We found some surprising answers. Turns out consumers h...
ChoicePoint Inc., a seller of information about most households and their inhabitants, became an overnight household name last month. The Alpharetta, Ga., company disclosed that criminals posing as legitimate business operators had acquired 145,000 consumer records in October 2004. This announcement...
Call center operator InfoCision Management Corp. is adding teleservices representatives. Over the coming months several hundred people will join the company's call centers in Ohio, West Virginia and Pennsylvania. This growth seems to fly in the face of expectations following the implementation of th...
Siemens Business Services, SAP and Intel have announced a new radio frequency identification product. Privacy experts, however, continue to express concern about the technology. The new product allows suppliers to comply with demands from Wal-Mart, Target and German retailer Metro that they attach R...
Ban
Regulate
Maintain status quo
Undecided
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/AI-robot-in-business.jpg
https://www.crmbuyer.com/story/how-to-leverage-gen-ai-without-losing-the-corporate-shirt-179123.html
How To Leverage Gen AI Without Losing the Corporate Shirt
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/02/future-retail.jpg
https://www.crmbuyer.com/story/the-future-of-gen-ai-in-retail-balancing-human-factors-with-revenue-growth-177923.html
The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/06/Gen-AI-chat.jpg
https://www.crmbuyer.com/story/is-generative-ai-the-next-big-cx-thing-despite-its-risks-177049.html
Is Generative AI the Next Big CX Thing Despite Its Risks?
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/04/marketing-creators.jpg
https://www.crmbuyer.com/story/beyond-the-cart-ux-hits-and-misses-can-make-or-break-a-virtual-storefront-177960.html
Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/03/AI-digital-signage.jpg
https://www.crmbuyer.com/story/spectrio-digital-signage-gives-ai-assist-to-in-store-marketing-177957.html
Spectrio Digital Signage Gives AI Assist to In-Store Marketing
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/12/ecommerce-success.jpg
https://www.crmbuyer.com/story/5-ways-retailers-can-sell-more-online-with-a-personal-touch-177854.html
5 Ways Retailers Can Sell More Online With a Personal Touch
https://www.crmbuyer.com/wp-content/uploads/sites/4/2022/07/innovation.jpg
https://www.crmbuyer.com/story/a-new-era-of-customer-service-177218.html
A New Era of Customer Service
https://www.crmbuyer.com/wp-content/uploads/sites/4/2024/02/smartphone-retail-price-check.jpg
https://www.crmbuyer.com/story/omnichannel-online-consumers-shift-to-mindful-shopping-practices-177915.html
Omnichannel, Online Consumers Shift to Mindful Shopping Practices
https://www.crmbuyer.com/wp-content/uploads/sites/4/2023/07/ai-brain-1.jpg
https://www.crmbuyer.com/story/landing-intelligent-customer-service-177182.html
Landing Intelligent Customer Service
Enter your Username and Password to sign in.
Social CRM
See all Social CRM