Consumers continued to put their trust in e-commerce websites in 2012, according to the latest American Customer Satisfaction Index released Tuesday. The ACSI, produced in partnership with the customer analytics experience firm ForeSee, showed e-commerce sites making incremental gains in customer sa...
Identity theft is one of the fastest growing types of consumer fraud, and banks in particular fear that such crimes will hinder consumer online banking activity. A recent study on bank account phishing and hacking from the Federal Deposit Insurance Corporation reveals that single-factor authenticati...
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