Apple quietly has been strategizing to expand its growing healthcare business to include the management of digital health records, with the iPhone operating as a central data hub. Apple reportedly has been in talks with numerous health industry groups that are involved in setting standards for the storage and sharing of electronic medical records, in a way that would help...
Google has extended the Fact Check feature it introduced last fall. Publishers now can display a Fact Check tag in news stories everywhere that Google News is available. The company also has introduced the Fact Check feature globally in Google Search, in all supported languages. "When you conduct a ...
Hundreds, if not thousands, of Twitter users, many of them high-profile, were hacked Tuesday by someone who appeared to support Turkey in its diplomatic row with the Netherlands. Their accounts displayed a Swastika -- reversed to face to the right -- as well as the Turkish flag and hashtags to the N...
A group of Russian companies called the "Western European Financial Union," or ZEFS, on Friday dismantled a 6-foot, 6-inch tribute to Steve Jobs after Apple CEO Tim Cook publicly acknowledged he's gay. The Jobs tribute -- an interactive kiosk in the shape of an iPhone -- had graced the courtyard of ...
Samsung Group, the world's leading smartphone maker, is investing at least $2 billion in... biopharmaceuticals? With this foray into the drug industry, Samsung hopes to become a major player in biotechnology, which is expected to be a booming industry in coming years. A key component of this play is...
Etm, an acronym for "Event and Task Manager," is a very useful calendar and planning tool. However, it is a bit cumbersome to learn and far less convenient to use than alternatives. It has an intuitive task-entry format, once you learn its plain text shorthand. Etm stores events, tasks and other use...
More than 5 million students in 167 countries are getting at least one hour of computer coding instruction this week as part of Code.org's Hour of Code initiative, an event designed to promote computer science in educational curricula worldwide. Code.org is providing educators with the resources the...
It sounds like something out of science fiction: One person thinks about pressing the spacebar on a keyboard to fire a cannon in a video game, and another person across campus is compelled to press the spacebar for real, even though he doesn't see the game on-screen. It's essentially that very scena...
An invisibility cloak under development at Duke University is a new and improved version of one announced in 2006 by the same researchers. This latest version, developed by Scientists at Duke's Pratt School of Engineering, solves some of the problems the earlier one had with reflections of light. Th...
Researchers at Cornell University's School of Applied and Engineering Physics have demonstrated a way to cloak, or hide, an event in time. The phenomenon is similar to what happens when you remove frames from a film by cutting and splicing, except that instead of losing data about an event, you hide...
A federal grand jury has subpoenaed Pandora to produce documents in what could be an industry-wide investigation of smartphone apps. In an SEC filing, Pandora said the subpoena was served early 2011, and it was told it wasn't a specific target of the probe. However, it believes similar subpoenas hav...
Right now there are potentially 1000s of ticking time bombs. ... All it will take is one 13-year-old (like the child who downloaded your 1 billionth application) who learns from his iPhone the way to quiet his 6-week-old sister is by shaking her as hard and as fast as he can and completely altering ...
Proponents of open source software are trying to make a case for using the collaborative approach to conquer the world's most vexing medical problems. However, established practices of avoiding the spotlight and protecting vested interests in breakthrough results still hamper the collaborative proce...
"Claiming itself to be a next-generation publisher, WEbook has successfully roped in venture capitalists to invest in their business," Deepak Thakur, senior research analyst in ICT Practice at Frost & Sullivan, told the E-Commerce Times. If the dot-com burst and the more recent Wall Street fiasc...
Ability to fast-forward, skip commercials
Channels, programming matches my interests
Customer service, support from provider
Flexibility to cancel at my discretion
Has DVR, cloud or box
Overall cost
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Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
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Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
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Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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Have We Forgotten How To Sell?
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
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Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
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Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
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