Remote work appears to be here to stay. More than 25 million work-from-home jobs could be created in non-technology industries in the coming years, according to a report from Upwork. Professional services are involved in essentially every part of the economy, which means that there is widespread potential for remote freelancing, even in companies where most people need to be in person every day...
What is the secret sauce of a sales rockstar? While there isn't a single end-all-be-all ingredient, I've unlocked some tricks of the trade for reps looking to rise to the next level
E-commerce by its nature involves a lot of packaging and shipping, and there are ways to make these processes more sustainable. The benefits might well be worth the effort. "E-commerce won't stop growing anytime soon," said Mark Bastiaanssen, CEO of Shiptimize. "Many models are currently being teste...
E-commerce technologies have been innovating fast. It's no surprise, considering e-commerce in North America grew by 15 percent in 2018, to reach a market value of more than $500 billion. Today's e-commerce businesses need to stay ahead of the curve if they want to be the consumer's choice, as conve...
Microsoft CEO Satya Nadella has sounded a call for computing to empower everyone. "The world is becoming a computer," he said in the opening keynote address at Build 2018, the company's premiere event for developers. "Computing is getting embedded in every person, place and thing. That's the opportu...
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How To Leverage Gen AI Without Losing the Corporate Shirt
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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Landing Intelligent Customer Service
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