Customer Relationship Metrics has launched Text BI, its latest offering in its suite of managed analytics solutions. Text BI enables companies to take unstructured text-based data from surveys, emails, social media, CRM systems and other applications, and organize it into a format that makes it easi...
AT&T has decided not to challenge the Federal Communication Commission's objections to its proposed US$39 billion acquisition of T-Mobile. Given the energy, time and resources it clearly put into the effort, the company is likely still licking its wounds, but it will soon have to address the qu...
The Galaxy Nexus has finally arrived in the United States after showing up in places like Europe and Hong Kong several weeks ago. This is a Samsung smartphone running the very latest and greatest version of Android, Ice Cream Sandwich. And there are no factory-installed tweaks to the OS either -- it...
A long list of companies -- including big names such as Amazon, Dish Network, Wal-Mart, Best Buy and YouTube -- appear to be gearing up to enter the online video rental business. Of course, they all have visions of eventually overtaking the current market leader Netflix. It makes sense. Streaming vi...
Blockbuster -- once the king of video rentals -- has reached an ignoble end. The carcass of the once-sterling company has been snatched up for nothing, for its bones. Dish Network announced on Wednesday that it was the winning bidder in the bankruptcy court auction for the assets of Blockbuster. The...
There are several investors positioning themselves to snap up Blockbuster at its bankruptcy auction, scheduled for Monday. They are lining up in competition against Cobalt Video, a venture formed by some of Blockbuster's bondholders, which made an opening bid, or stalking horse offer, of $290 millio...
Google TV and Apple TV would have you believe "...we are now controlling the transmission ... the horizontal and the vertical..." in a pitch scraped straight from the intro to "The Outer Limits." But controlling the transmission, they're not. At least not yet. What viewers have now is an extremely f...
When you think of wireless networks, which companies do you think of? Companies like AT&T, Verizon Wireless, Sprint and T-Mobile, right? Next question: Which do you think are the marketing innovators in that same space? Would you believe it's not the big four? Instead, it is companies like U.S.
Logitech unveiled and demonstrated its Logitech Revue Google TV controller in New York on Wednesday. The device is a box that plugs into a TV sets via an HDMI port, along with a keyboard controller that appears to be about the size of a full-sized PC keyboard. Logitech also offers several accessorie...
Google's expansion into advertising outside the virtual world received a boost Wednesday when it landed a new client: DirecTV. The deal with the satellite TV provider will add another 18.7 million households to Google TV Ads' reach, bringing the total number of households reached by the service to 3...
Satellite television provider Dish Network plans to release a load of apps this fall that will allow its subscribers to watch its program offerings on Apple's iFamily of mobile devices -- the iPhone, iPad and iPod -- as well as Research In Motion Blackberries and smartphones running Google's Android...
Motorola and Verizon may be working on a new tablet device on which users will be able to watch TV. The Android-based tablet will feature a 10-inch screen and will be closely linked with Verizon's FiOS digital pay-television service, according to "people briefed on the plans," the Financial Times re...
Google, Intel and Sony have teamed up to develop a platform called "Google TV" that will bring about a new way to surf the Internet via televisions, according to The New York Times. Logitech, which makes remote controls and computer devices, will reportedly develop peripherals for the platform. Thes...
Google and Dish Network reportedly are testing a service that allows television users to search for television programming and Web content from set-top boxes. Google software installed in the boxes allows users to create a personalized programming lineup, anonymous sources told The Wall Street Journ...
Yes - Paying with crypto is very important to me.
Sure -- I have not paid with crypto yet but the idea intrigues me.
Not Sure -- I'm still uncertain about cryptocurrency in general.
No -- Cryptocurrency is a fool's game.
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https://www.crmbuyer.com/story/call-center-conundrums-and-how-to-achieve-meaningful-customer-interactions-176505.html
Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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https://www.crmbuyer.com/story/knowledge-management-the-silent-star-of-modern-service-176511.html
Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
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https://www.crmbuyer.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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https://www.crmbuyer.com/story/how-ap-automation-bolsters-supplier-and-customer-relationships-176476.html
How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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https://www.crmbuyer.com/story/forrester-predicts-net-loss-of-1-42-million-us-jobs-to-automation-by-2032-87461.html
Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
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https://www.crmbuyer.com/story/zoho-consolidates-marketing-functions-176493.html
Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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https://www.crmbuyer.com/story/5-ways-chief-customer-officers-can-drive-net-revenue-retention-176563.html
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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https://www.crmbuyer.com/story/have-we-forgotten-how-to-sell-176516.html
Have We Forgotten How To Sell?
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
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https://www.crmbuyer.com/story/digital-skills-front-and-center-176468.html
Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
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Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
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