A lot of people might have thought Oracle's announcement of the autonomous database at last year's OpenWorld and its subsequent release earlier this year were the whole story, but there's a lot more, and this week's webcast featuring Larry Ellison was proof. Ellison must find his CTO role -- since he handed the CEO reins to Safra Catz and Mar...
One business sector weathering the current economic downturn is that of business intelligence. In fact, Hans Hultgren, director of the Data Warehousing and Business Intelligence program at Daniels College of Business, told CRM Buyer that business intelligence is growing and will continue to do so. "...
Companies used to turn to outsourcing during tough financial times. The current global recession, however, has curtailed outsourcing as much as it has other parts of the economy. "Oddly enough, the global recession has hurt outsourcing significantly," said Chad Hahn, principal owner of Hahn Consulti...
Many organizations spend months and endure significant costs to obtain the reporting and analysis capabilities that BI technology promises, only to find that different "versions of the truth" still exist without any definite way of determining which one is real or accurate. This raises the question:...
Microsoft gave audience attendees at the 2nd annual Microsoft Business Intelligence conference a sneak preview of its forthcoming SQL Server this week, code named "Kilimanjaro." It was an appropriate venue for its debut, given its increased emphasis on BI. New functional areas of emphasis in the ser...
Recovering from an identity theft case can be more than a burden on your time and pocketbook. It can also be emotionally draining. Victims frequently feel the same anger and vulnerability suffered by victims of violent crime. Yet diligently working through the steps recommended by identity theft pre...
Combining in-memory data management, visual analytics, social networking and rich Internet applications, Software as a Service and open source software development, companies such as Advizor Solutions, Fractal Edge, Greenplum, LucidEra and others are filling what was an open niche in the BI marketpl...
Do you want revolutionary improvements in IT quality and speed-to-solution with dramatic reductions in cost? Consider an organization-wide Web services delivery strategy. Today, businesses demand three key outcomes from IT: delivering faster technology solutions to a growing group of stakeholders; r...
As it does every year, Beagle Research has investigated emerging technologies and developments in the CRM space, singling out for accolades a handful of leading companies in its report -- aptly named "CRM WizKids." This year, the report highlights eight winners: Cast Iron Systems, Centive, Echopass,...
Software systems -- from off-the-shelf applications to enterprise suites -- have become easier to use and implement, consultant Stephen Kerr is the first to admit. That relative ease of implementation is obvious from the end-user's perspective, at any rate. Does that mean that systems integration of...
If bad data is put into a data warehouse, companies risk what Tony Fisher, president and general manager at DataFlux, described as "code, load and explode." "If the data from a source system doesn't meet the expected qualities for that data, the loading process may fail, causing the company to stop ...
Canadian outsourcing vendors tend to attract sophisticated work and projects closely tied to American culture and the English language. As such, despite the stronger numbers of outsourcing firms and employees in offshore locations such as India and the Far East, Canada is holding its own against ove...
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CX Center Stage at Oracle CloudWorld
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New Sweetwater CEO Amplifies Vision for Music Retail
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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5 Ways Retailers Can Sell More Online With a Personal Touch
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https://www.crmbuyer.com/story/marketers-texting-schedule-can-make-or-break-consumer-engagement-177813.html
Marketers’ Texting Schedule Can Make or Break Consumer Engagement
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Subscription Sales Spur Superior Selling
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https://www.crmbuyer.com/story/customer-commerce-offers-smbs-an-e-commerce-path-to-better-cx-177820.html
Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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The Price Retailers Pay for Flawed Product Information
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AI Is Already at a Tipping Point
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