Ayasdi came out of stealth mode and told the world it had a new way to analyze big data, and I think the implications for CRM and social are very large indeed. The new way is called "topological data analysis" and hearing about it has the feel of hearing about relativity for the first time and lea...
The purpose of a strategic plan is to guide an organization intelligently into the future -- but what happened to the last strategic plan you put together? It likely sits in a binder collecting dust on your office shelf, without ever fulfilling its intended purpose. With so much time, money and reso...
Recycle via a manufacturer or retailer program
Use a local e-waste recycling service
Sell or trade in for cash or credit
Donate or give away
Discard in trash
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CX Center Stage at Oracle CloudWorld
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New Sweetwater CEO Amplifies Vision for Music Retail
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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5 Ways Retailers Can Sell More Online With a Personal Touch
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Marketers’ Texting Schedule Can Make or Break Consumer Engagement
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Subscription Sales Spur Superior Selling
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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The Price Retailers Pay for Flawed Product Information
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AI Is Already at a Tipping Point
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