If Linux Girl didn't have to spend such a large proportion of her salary dry-cleaning her cape each week, there's no doubt she would invest those extra fortunes in some of the many purveyors of ibuprofen and other pain-relieving medicines. Why? Because of all the headaches FOSS fans are forced to en...
Wink, a software package for creating tutorial and presentation screen shots, works reasonably well when it works at all. However, getting it to run may not be worth the bother, given the better alternatives available. Wink's premise is a good one for anyone who needs to create a show-and-explain pr...
Ever since it became clear that GNOME 2 would have an ongoing future in the desktop Linux world after all, flowers have been blooming unseasonably early throughout the Linux blogosphere. It all started with the appearance of MATE and Cinnamon; then it was SolusOS. Since then, Fuduntu made its offici...
Part of the fun after CES is to weave the various announcements and showcases together to get a view of a future that might result from a blend of them. The goal, if you can call it that, is like imagining the cars of the 1950s and '60s, but from a 1920s perspective with then-recent developments suc...
CES, the international consumer electronics show conducted every January in Las Vegas, is easier to hate than it is to love. Hype drowns out substance. Innovative and interesting products are easily overshadowed by rooms literally full of craptastic junk. Travel/logistics can be a nightmare -- esp...
Xvidcap is a small tool to capture whatever goes on within the borders of an X-Windows display. It lets you capture what you do either as individual frames or as an MPEG video. Recording your computing activity keystroke by keystroke is not a need every computer user has. However, this is an ideal t...
Last week was defined largely by two interesting stories. One had Apple bringing some manufacturing back to the U.S., and the other revolved around the outcome of the latest trial between Apple and Samsung. It shows you how hard it is to read a judge, though. I thought Judge Lucy Koh would likely ra...
It's hard to think of an IT vendor with a stronger leadership position than Intel, but the company is having trouble shaking off the perception that it is on the ropes or headed for disaster in some of its core markets. On one hand, Intel's mission-critical Itanium platform suffered when Oracle and ...
Intel CEO Paul Otellini will retire in May, ending an eight-year reign as the semiconductor industry undergoes a major market transition. Intel did not announce his successor, but said Otellini will oversee the upcoming six-month leadership transition. The company highlighted the bright spots in Ote...
Well it seems like the dust may finally be settling here in the Linux blogosphere, and Linux Girl is fervently hoping for some long-overdue rest. We endured the launch of Rectangle with Rounded Corners 5; we patiently listened to the endless blaring fanfare surrounding Windows 8's debut. Is there no...
The success of ARM-based processors in mobile phones and tablets has had a tectonic effect across numerous IT markets, but one of their most intriguing opportunities is in data centers. It seems contradictory that a CPU architecture designed for power efficiency and lightweight applications would...
The fear of failure factor is one reason why potential newcomers to the Linux operating system never complete the switch. After all, when was the last time you saw a sign in a big-box computer store identifying the aisle labeled "Linux Loaded?" Most desktops and laptops come out of the box with Micr...
Researchers at the Tokyo University of Technology have developed software that lets users link up multiple mobile devices to create a giant display. You just place a number of mobile devices together in any array desired, and use the pinch gesture familiar to touchscreen users to link them up. The ...
The Microsoft Surface tablet made its official debut on Thursday, and many are judging this tablet by its two magnetic keyboard cover options. The keyboards are one of the main components allowing the Surface to be positioned as much as a laptop as a tablet. They could allow the new Windows 8 machin...
Some 1,000 people gathered in New York City to see the long-ballyhooed Windows 8 unveiling on Thursday, and countless others watched a live stream from the Microsoft website. "Windows 8 shatters perceptions of what a PC really is," Microsoft CEO Steve Ballmer told the audience. "We've truly reimagin...
Ability to fast-forward, skip commercials
Channels, programming matches my interests
Customer service, support from provider
Flexibility to cancel at my discretion
Has DVR, cloud or box
Overall cost
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Call Center Conundrums and How To Achieve Meaningful Customer Interactions
Advanced Voice Response Tech Leading to Improved CX
NICE Platform Answers Call for Hyper-Personal CX Tools
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Knowledge Management: The Silent Star of Modern Service
Oracle Service Empowers Organizational Growth With Automation
How Oracle’s Digital-First Service Drives Sustainable Differentiation
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https://www.crmbuyer.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Remote Work Transformation Calls for Prioritizing Employee Tech Choices
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How AP Automation Bolsters Supplier and Customer Relationships
Managing Google's Algorithm Updates
4 Tips To Attract a Younger Customer Base
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Forrester Predicts Net Loss of 1.42 Million US Jobs to Automation by 2032
Reports Warn of Worsening Warfare From Cyber Criminals in 2022
Piecing Together the Supply Chain Puzzle
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Zoho Consolidates Marketing Functions
Unboxing Marketing Maneuver Packs CRM, Personalization Inside the Box
Consumer Activism Will Steer Brand Focus in 2022
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https://www.crmbuyer.com/story/5-ways-chief-customer-officers-can-drive-net-revenue-retention-176563.html
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Supply Chain Fears, Inflation, Robust Online Sales Drove Jump in Holiday Returns
Practical Ideas To Make Money With Software
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Looking for Love Online? Advice To Protect Your Wallet
Digital Clienteling Platform Breathes Life Into Live Commerce
Despite Covid Defections, CES 2022 Show Goes On Live, Virtual
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Have We Forgotten How To Sell?
More Transparency, Marketing Shifts Can Ease Supply Chain Strain
Spreadsheet Mishigas
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Digital Skills Front and Center
Build Better Customer Engagement for Bigger Brand Payoffs: Report
Sales Software Vendor Satisfaction Leaders Revealed
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Tech Real Estate Grab Headed to a Small Town Near You
Dreamforce NYC Was Un-CRM-Like and That's Okay
This Year in CRM
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