Red Hat and Ericsson on Wednesday announced an alliance meant to speed adoption of open source solutions in the information and communications technology space. The alliance will help promote a range of fully open source and production-ready cloud solutions, spanning OpenStack, software defined-networking and software-defined infrastructure, the companies said, to meet the growing demand for products using 5G and the Internet of Things. Red Hat has a long history of collaborating with Ericsson...
Cisco and Ericsson on Monday announced a partnership to build out a next-generation network for smart things and the carriers and enterprises that want to support such devices. The deal plays to the companies' strengths in cloud, data center, mobility, management and control, networking, routing and...
Verizon on Tuesday announced that it was accelerating its efforts to boost wireless connections to 50 times faster than current offerings. The company has begun putting the components in place to enable it to begin field testing a new, speedier wireless technology, known as "5G," next year. "5G is n...
Encryption has received a lot of attention lately as a solution to the growing data breach problem, but one of the hang-ups dogging the technology has been its ability to play nice in the cloud. That's especially true if an organization wants to control the keys by which its data is scrambled and us...
The Russian government plans to produce a patriotic video game to offset the legions of games in which Russian soldiers are the villains. Russia is also mulling a ban on foreign video games that it claims "distort historical facts." Russia's culture ministry cited Company of Heroes as particularly p...
Businesses depend on their customers, and it would make sense that good customer service would translate into loyalty and sales, but high-tech vendors don't seem to have gotten the message. The average customer experience rating for tech vendors fell from 58 percent to 52 percent since last year, in...
Sprint this week released the $99 ZTE Vital, a high mid-range Android smartphone that could rock the market. The device, which has been pegged as a competitor to Samsung's highly regarded Galaxy S4, has a host of power-packed features and has already divided analysts. "The price is the key," said Ri...
The Raspberry Pi project launched an app store Monday to support its eponymous $35 Linux PC, which hit the market in February. The store will carry both free and paid apps. Its launch has stirred mixed reactions among Raspberry Pi enthusiasts, with some criticizing plans to offer paid apps and other...
Last week, AT&T held a meeting for investment analysts. It will increase capital spending by about 16 percent to $22 billion a year over the next three years to upgrade its wireless and wireline networks. This would be a perfect advertising campaign. AT&T should consider creating an entire m...
Mobile network operators are investing enormous sums into their next-generation LTE networks out of necessity, and with the release of the iPhone 5, with 4G/LTE capability, operators are under even greater pressure to offer LTE services in order to stay competitive. The success of these investments ...
Alcatel-Lucent on Tuesday unveiled its 7950 Extensible Routing System core routing platform in a bid to take on rivals Cisco and Juniper Networks, the current leaders in the $4 billion market. The company's seeking to leverage the increasing demand placed on carrier networks by the growing move towa...
The tumultuous convergence of entertainment devices, greater interaction with the television-viewing experience, and increased involvement of social networks were all in the Klieg lights at the IP&TV World Forum, the Internet television show I attended recently in London. I was immersed in the f...
Every day, I get calls from reporters looking for comments on stories it are writing about AT&T. I'm sometimes asked whether I love or hate AT&T. After giving that question some thought, let me set the record straight: a little of both. I have been a fan of AT&T for many years -- in fact...
Extremely - Personalization is a must. Without it, there's little chance of earning my loyalty.
Relatively - Personalization is a plus, but I do consider other factors when deciding who gets my business.
Minimally - Personalization is now automated and commonplace. Brands must do more to make me feel special to earn my loyalty.
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https://www.crmbuyer.com/story/playvox-workforce-management-prioritizes-emotional-loyalty-176750.html
Playvox Workforce Management Prioritizes Emotional Loyalty
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https://www.crmbuyer.com/story/messaging-key-to-meeting-changing-cx-preferences-176669.html
Messaging Key To Meeting Changing CX Preferences
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https://www.crmbuyer.com/story/sweetwaters-well-tuned-marketing-is-music-to-shoppers-ears-176751.html
Sweetwater’s Well-Tuned Marketing Is Music to Shoppers’ Ears
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https://www.crmbuyer.com/story/5-types-of-shoppers-and-what-they-want-for-the-holidays-177187.html
5 Types of Shoppers and What They Want for the Holidays
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https://www.crmbuyer.com/story/vr-platforms-deliver-metaverse-style-experiences-to-online-shopping-176865.html
VR Platforms Deliver Metaverse-Style Experiences to Online Shopping
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https://www.crmbuyer.com/story/for-better-crm-results-prioritize-pipeline-over-forecast-176709.html
For Better CRM Results, Prioritize Pipeline Over Forecast
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https://www.crmbuyer.com/story/why-quality-e-gifts-are-smart-business-decisions-177207.html
Why Quality E-Gifts Are Smart Business Decisions
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https://www.crmbuyer.com/story/robotic-letter-writing-lends-a-hand-to-personalized-marketing-crm-176595.html
Robotic Letter Writing Lends a Hand to Personalized Marketing, CRM
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https://www.crmbuyer.com/story/retail-needs-tech-integration-strategies-to-satisfy-consumer-expectations-177137.html
Retail Needs Tech Integration Strategies To Satisfy Consumer Expectations
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https://www.crmbuyer.com/story/retail-reality-check-rewards-programs-do-matter-to-consumers-177090.html
Retail Reality Check: Rewards Programs Do Matter to Consumers
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https://www.crmbuyer.com/story/cloudworld-reevaluated-176705.html
CloudWorld Reevaluated
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