Apple has been sizing up the world of television for a long time now with very hungry eyes. The company almost never reveals its plans out loud, of course, but if you test the PH level of the rumor pool, it's starting to look a lot like it did about six years ago, just before the first iPhone came a...
Samsung and Apple have been battling it out in courtrooms all over the world for months, if not years, with the worldwide conflict becoming kind of a dull hum in the background. This motion goes that way, that one goes this way, lawyers keep lawyering, whatever. But what's going on in California thi...
Given its lousy financial performance, periodic bouts of layoffs, questionable patent litigation strategy and security lapses, Yahoo appears to be adrift, listing, off course, capsizing. Name any unfavorable nautical condition, and it probably applies to Yahoo. A large part of the blame for that lie...
The term "SQL injection" sounds pretty scary -- kind of medical, painful, maybe even lethal. And it can be, for websites that fall victim to it. It involves tricking a site into forming a rogue SQL command that prompts a database to deliver its contents right into the hands of the attacker. If it's ...
Everyone in the tech world now suddenly wants to make their own hardware. Apple's been doing it for years, but Microsoft jumped on recently with the Surface tablet, and now Google's sort of making its own tablet too. I say "sort of" because the new Nexus 7 tablet isn't really made by Google. Like ev...
Microsoft's slow crawl to the tablet market is nearly at an end. It's designed the interface of its next operating system, Windows 8, to be easy to use on tablets as well as desktops. It's created a special version, Windows 8 RT, especially for mobile ARM-based devices. It's even shoved out multiple...
The bulk of Apple's Worldwide Developers Conference basically amounts to a massive teach-in for makers of Apple software. But each year the event is kicked off with a traditional big-production Apple keynote, and ever since the company kicked MacWorld to the curb, that keynote has often served as an...
An extremely determined and talented digital intruder can find a way to break through the security of just about any website. So when you hear about a site getting hacked, the fact that there was a break-in doesn't necessarily mean that anyone was incredibly lazy or inept or asleep at the switch. So...
Facebook's big debut on Wall Street turned out to be a milestone the company probably wants to forget as soon as it can, though that won't be possible for a pretty long time. By most accounts, Facebook's IPO was a disaster. Not a total disaster, of course -- several new millionaires and billionaires...
Wireless carriers have begun to realize that when you offer flat-rate, all-you-can-eat deals, it tends to bring out the pig in people. Whether it's food or beer or cellular data, customers will gorge themselves on it, and the buffet arrangement can quickly turn into a money-losing proposition if you...
It's been more than a week since Yahoo CEO Scott Thompson's resume blew up in his face, and by the looks of things, the Yahoo board isn't bothered by it. They're not bothered enough to fire the guy, anyway. Thompson's still in charge at Yahoo, and a week's worth of morale-melting embarrassment and h...
This past week has been especially kind to Samsung. Big sales numbers were followed by the unveiling of the Galaxy S III, the company's latest flagship phone and one that could very well own the market this summer. The S III runs Android Ice Cream Sandwich, the latest version of Google's operating s...
A lingering cloud of Google vaporware finally condensed recently into an actual product. Google Drive has been a subject of speculation for years, but now the company's own cloud storage service is here for real. Google Drive lets anyone store a few gigabytes worth of data on Google's servers. The d...
A San Francisco courtroom is presently the center ring in the worldwide tech IP litigation circus. While other legal battles over mobile device patents and copyrights are as down and dirty as ever in places like Germany, Australia, and elsewhere in the U.S., the fight between Oracle and Google over ...
Apple has been accused of acting as ringleader of a price-fixing racket, enlisting half a dozen market-dominating companies in a conspiracy to profiteer through anticompetitive practices and artificial price inflation. The market: e-books. The U.S. Department of Justice has sued Apple along with a h...
Extremely - Personalization is a must. Without it, there's little chance of earning my loyalty.
Relatively - Personalization is a plus, but I do consider other factors when deciding who gets my business.
Minimally - Personalization is now automated and commonplace. Brands must do more to make me feel special to earn my loyalty.
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https://www.crmbuyer.com/story/playvox-workforce-management-prioritizes-emotional-loyalty-176750.html
Playvox Workforce Management Prioritizes Emotional Loyalty
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https://www.crmbuyer.com/story/messaging-key-to-meeting-changing-cx-preferences-176669.html
Messaging Key To Meeting Changing CX Preferences
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https://www.crmbuyer.com/story/sweetwaters-well-tuned-marketing-is-music-to-shoppers-ears-176751.html
Sweetwater’s Well-Tuned Marketing Is Music to Shoppers’ Ears
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https://www.crmbuyer.com/story/5-types-of-shoppers-and-what-they-want-for-the-holidays-177187.html
5 Types of Shoppers and What They Want for the Holidays
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https://www.crmbuyer.com/story/vr-platforms-deliver-metaverse-style-experiences-to-online-shopping-176865.html
VR Platforms Deliver Metaverse-Style Experiences to Online Shopping
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https://www.crmbuyer.com/story/for-better-crm-results-prioritize-pipeline-over-forecast-176709.html
For Better CRM Results, Prioritize Pipeline Over Forecast
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https://www.crmbuyer.com/story/why-quality-e-gifts-are-smart-business-decisions-177207.html
Why Quality E-Gifts Are Smart Business Decisions
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https://www.crmbuyer.com/story/robotic-letter-writing-lends-a-hand-to-personalized-marketing-crm-176595.html
Robotic Letter Writing Lends a Hand to Personalized Marketing, CRM
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https://www.crmbuyer.com/story/time-to-bring-back-the-corporate-research-lab-176768.html
Time To Bring Back the Corporate Research Lab
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https://www.crmbuyer.com/story/retail-reality-check-rewards-programs-do-matter-to-consumers-177090.html
Retail Reality Check: Rewards Programs Do Matter to Consumers
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https://www.crmbuyer.com/story/cloudworld-reevaluated-176705.html
CloudWorld Reevaluated
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