Some businesses are returning to the office and others continue working from anywhere or adopting hybrid strategies. All can benefit from the advantages of intelligent systems, and all of this is pointing to a paradigm shift once again led by CRM...
A recent study found that businesses across North America are led well and staffed with people who are engaged in what they're doing. But technology is barely adequate -- and because of this, managers should devote their attention to improving systems whenever they think about how to improve overall...
Very - Already have or will get one
Somewhat - Awaiting more reviews or feedback from trusted sources
Indifferent - Satisfied with current phone
Not at All - Prefer other brands
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Customer Retention by Extraordinary Means Is Not CRM
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Social Media Integration: The New CRM Standard
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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Customer Analytics Now a Pivotal Piece of the Retail Sales Puzzle
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Bridging the SMB-Enterprise Retail Gap With Gen AI
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Subscription Sales Spur Superior Selling
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The Price Retailers Pay for Flawed Product Information
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Subscription Commerce Merchants Innovate Amid Rising Churn Rates
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Salesforce Starter Is Integral To Cover the CRM Waterfront
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