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In today's ever-changing e-commerce landscape, small businesses need the latest tools to remain competitive ...
Online therapy is a booming industry, and now AI-powered chatbots are starting to roll into the territory ...
Artificial intelligence and ChatGPT promise to revolutionize customer service automation, but is that what customers really want? What if AI in the CRM stack leads to dissatisfied B2B customers fleeing for better treatment? ...
It is time to tackle the growing problem of removing your personal data from uncontrolled online displays, and there are solutions within your grasp ...
Consumers are allying with dark web hackers to participate in payment fraud tactics ...
Companies that established open-source program offices over the last few years now need more C-suite oversight to drive education, awareness, and use of open-source software. That sets the stage for an expanded role of open-source program officers ...
Financial processes and merchandisers need an upgrade in awareness to cash in on younger consumers' in-store shopping loyalty ...
Digital Forensics Corporation is battling to protect and educate the public about a rapidly growing trend in cybercrime dubbed sextortion, where online predators target teens and young adults with threats to expose sensitive personal photos ...
The White House on Thursday released its long-expected National Cybersecurity Strategy. The new federal policy assigns much of the digital security responsibility to tech firms rather than more federal regulations ...
Despite a fall off in ransomware attacks since last year, the U.S. Marshals Service on Monday disclosed that it suffered a "major" breach of its computer network on Feb. 17 that included a ransomware component ...
ChatGPT-powered Flowy might be a game changer for innovative developers looking to improve website accessibility ...
Puppy Linux is a niche computing solution that shows the flexibility and usefulness of open-source tools and the staying power of the Linux operating system ...
Many companies face an arduous balancing act at the start of 2023 between an uncertain economic climate and the critical advantage they must maintain for competitive innovation. New technologies from Web3, blockchain, machine learning, and artificial intelligence continue to evolve work ethics that make that task more challenging ...
Recent shifts in consumer behavior will significantly impact brand sales this year and beyond. Brand marketers need to refocus efforts on planet sustainability; otherwise, they risk losing their consumer bases to brands that do ...
Digital crooks -- whom cybersecurity experts and law enforcement officials politely call bad actors -- use elements of modern-day cyber communications to track your online activities. These elements are hiding in plain sight, but they are easy to reveal once you know where to find them ...
The public launch in October of customer support firm DevRev's DevCRM platform offers a new approach to managing software as a service (SaaS) customer management. It cuts down on the need for large support teams by automating the update process on a rolling, consistent, as-needed basis ...
Attention retailers! Are your stores ready to get phygital? ...
The metaverse may have a new place in the retailer consumer experience, but it is off to a dismal start in becoming much of a business communication outlet ...
The year 2023 offers lots of promise and a whole lot of insecurity on the digital pathways -- both for personal and business encounters ...
Do you want to run a full Linux desktop installation on your Chromebook without giving up ChromeOS? This alteration will give you access to both complete operating systems running simultaneously so you can move between them with a keyboard shortcut ...
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