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Vonage has grown rapidly in terms of membership as well, but its window of opportunity for claiming additional market share gains may be closing, telecom analyst Jeff Kagan told the E-Commerce Times "The big cable and phone companies are now offering this service and they have...

Nortel still has work to do, but it is on the road to recovering some of the luster it once enjoyed in the telecom space, analyst Jeff Kagan told the E-Commerce Times "They are coming off a crazy period of correcting numbers, firing executives and hiring new ones," he said. "T...

Telecom analyst Jeff Kagan told the E-Commerce Times that providers are eager to avoid an all-out price war. That's why many partner with Web service providers such as Yahoo, which has had a long-standing relationship with SBC, AT&T's predecessor "Carriers would much rather di...

Telecom analyst Jeff Kagan told the E-Commerce Times that providers are eager to avoid an all-out price war. That's why many partner with Web service providers such as Yahoo, which has had a long-standing relationship with SBC, AT&T's predecessor "Carriers would much rather di...

Telecom analyst Jeff Kagan told the E-Commerce Times that providers are eager to avoid an all-out price war. That's why many partner with Web service providers such as Yahoo, which has had a long-standing relationship with SBC, AT&T's predecessor "Carriers would much rather di...

"This technology was in the enterprise and tucked away from sight for a long time," telecom analyst Jeff Kagan told the E-Commerce Times. "Now that it's hitting the mainstream, the similarities among the technologies are coming to light and everyone's realizing how enormous the potential market is going to be."

"I think branding is going to be key and this ESPN offering has a built-in customer base -- all ESPN viewers and readers," telecom analyst Jeff Kagan told the E-Commerce Times. "So they have that universe of customers to start with. Now they have to develop the kind of content at the kind of price that the base will choose to access."

AOL has an urgent broadband problem to solve, according to independent telecom analyst Jeff Kagan. The company has painted itself into a corner by not having a true high-speed offering for its 20 million customers, he told TechNewsWorld, and had to make a move to stay in business...

"It doesn't get any easier for RIM because more companies want that mobile-messaging business," telecom analyst Jeff Kagan told the E-Commerce Times. "The market they had to themselves is now something everyone wants a piece of." Much of the consolidation trend in the wireless...

Despite investors' unenthused reactions, the earnings show Motorola is rebounding, with the Razr mainly to thank, independent telecom analyst Jeff Kagan told the E-Commerce Times "Motorola has been through the ups and downs of the market during the last many years, but they lo...

Cisco is apparently bidding for end-to-end coverage, recognizing that converged networks will be the means to deliver a broad range of services and wanting to control as much of what goes on at both ends of the pipeline as possible, Telecom analyst Jeff Kagan told the E-Commerce Times. That plan was made clear with the Scientific-Atlanta buy, he added...

Telecom analyst Jeff Kagan told the E-Commerce Times that the campaign is meant not only to unveil the new AT&T, but to emphasize to customers, investors and others that the entire communications industry has changed dramatically "Telecom is not the same industry it was, and i...

Telecom analyst Jeff Kagan told the E-Commerce Times that the campaign is meant not only to unveil the new AT&T, but to emphasize to customers, investors and others that the entire communications industry has changed dramatically "Telecom is not the same industry it was, and i...

Telecom analyst Jeff Kagan told the E-Commerce Times that the campaign is meant not only to unveil the new AT&T, but to emphasize to customers, investors and others that the entire communications industry has changed dramatically "Telecom is not the same industry it was, and i...

The five-team partnership seems quite natural. "Cable companies wanted to get into the wireless space but the other major network providers are already affiliated with wired telecommunications services providers, while Sprint is independent," noted Jeff Kagan, an independent telecommunications analyst...

Telecom analyst Jeff Kagan told the E-Commerce Times that all Web companies want to extend their reach to the mobile phone as the device evolves from a communications tool to customers' "third screen," after the TV and PC "Companies like Google and Yahoo are entering the wirel...

Telecom analyst Jeff Kagan told the E-Commerce Times the partnership reflects the uncertainty about how the VoIP market will shape up long-term and the need for major telecom and tech players to have exposure to different segments of the market "VoIP has matured quite a bit, b...

Telecom analyst Jeff Kagan said Comcast may already be previewing what the converged world will look like with its new lineup of family-friendly programming, also announced today "Most customers would choose the kind of bundles or programs that make sense for them as long as i...

Telecom analyst Jeff Kagan told the E-Commerce Times that VoIP has gotten over many of its early problems -- poor quality and unreliability to name two-- and is now considered a legitimate alternative to landline phones "Internet companies, like Yahoo and eBay are getting into...

Sprint also recently said it would undertake a massive revamp of its Sprint PCS stores, recognizing the inefficiencies in the way it has traditionally marketed its products. That move is especially encouraging, telecom analyst Jeff Kagan said, because there was nothing overtly wrong with the stores as is...