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SCO Accuses Novell in Libel Lawsuit

On Tuesday, The SCO Group accused Novell of libel, claiming Novell has interfered in bad faith with SCO's Unix copyrights. SCO's lawyers filed the lawsuit in state court in Utah, where both companies' headquarters are located, asking for "preliminary and permanent injunctive relief, as well as damages." ...

Check Point Unveils Internal Attack Blocker

Check Point Software Technologies has unveiled its new InterSpect integrated security appliance. According to the company, InterSpect works to protect enterprise networks from attacks that originate internally. ...

ANALYSIS

Experts: VoIP Flaw Will Not Slow Adoption

Earlier this week, Microsoft posted a security patch for a flaw that affects control of VoIP (voice over IP) traffic in its Internet Security and Acceleration Server 2000. The company rated the flaw's severity as critical and urged users to patch it immediately ...

Salesforce.com Debuts Office Edition

Salesforce.com announced Wednesday that its CRM solution, Winter '04, now links seamlessly with Microsoft Office applications. The new service, called Salesforce.com Office Edition, will be available as of Thursday evening at no extra charge to current Salesforce.com users and will not cost extra for new subscribers, either ...

Intel Racks Up Record Revenue in Q4

Intel has revealed that its fourth-quarter revenues reached a record US$8.74 billion, with net income of $2.2 billion, or 33 cents per share -- more than double the year-ago tally. While some of those profits resulted from a tax break of approximately 9 cents per share, the company also took a $611 million writedown in the quarter ...

CRM BUYER SPECIAL REPORT

May the sforce Be with You

In a recent white paper, Denis Pombriant, vice president and research director of CRM at Aberdeen Group, wrote that salesforce.com's sforce 2.0 application platform "could do for application development and the software business in general what salesforce.com's CRM product has done for CRM. If that is so, it will be sforce rather than hosted CRM that is the true disruptive innovation."

EXCLUSIVE INTERVIEW

Deepening the Firewall: Exclusive Interview with NetScreen Executive Officer David Flynn

Judging by its strategy, firewall vendor NetScreen is committed to a holistic view of enterprise security, leading the charge to integrate and deepen the firewall beyond its original parameters. The company's recently released Deep Inspection Firewall, for example, is designed to prevent application-level attacks, respond proactively to other security concerns, and integrate well with other enterprise security applications. Moreover, NetScreen's recent acquisition of Neoteris, a leader in SSL VPN (virtual private network) solutions, adds another weapon to its broad security arsenal...

CONFERENCE REPORT

Apple CEO Jobs Trumpets New iLife, iPods

Apple is angling to reinvent the PC world 20 years after the arrival of the first Macintosh. Toward that goal, company CEO Steve Jobs has announced GarageBand, the latest addition to the iLife product family, and a 4-GB mini iPod that sports sherbet colors. However, price may be an issue: At a relatively steep US$249, the mini iPod costs just $50 less than Apple's 15-GB iPod...

SPECIAL REPORT

The Ins and Outs of Hosted CRM Systems

In January 2003, 52 percent of respondents to an Aberdeen Group survey said they would consider using on-demand CRM services. By June 2003, the proportion of respondents who said they would consider such services had jumped to 85 percent. ...

LOOKING FORWARD

Hope for the Beleaguered: CIO Wish List for 2004

When the E-Commerce Times asked industry experts what tops the typical CIO's wish list, Scott Tiazkun, research manager for enterprise applications at IDC, joked: "Relief from the nightmare of being pulled from a dank, small hiding place by enemy software vendor sales personnel!" ...

Salesforce.com Files for IPO

Hosted CRM provider Salesforce.com has announced it plans to go public. The company said in a press release that it has filed a Form S1 registration statement with the U.S. Securities and Exchange Commission (SEC) and will sell all of its initial public offering of its common stock ...

IBM Touts New Grid and Autonomic Services

IBM has unveiled new grid and autonomic computer services that, according to Bruce Williams, the company's general manager of integrated technology services, will "bring together industry specific business consulting knowledge with advanced technology skills ... [to help] companies ... improve core business processes that are critical to their success and growth."

Microsoft Trumpets First CRM Upgrade

Microsoft has released the latest version of Microsoft CRM 1.2 in North America, the first revision of the product since its January 2003 introduction ...

State of the (Latest) SCO Controversy

With perhaps another 18 months before its case against IBM for copyright infringement goes on trial, SCO has chosen (perhaps ironically) to take its battle against open source out in the open. On Thursday, company CEO Darl McBride posted the first of what he said would be "a series of letters ... in the months ahead ... examin[ing] the many issues SCO has raised ... over violations of our UNIX intellectual property contract."

Lights, Camera, Action: Panther Ready for Prime-Time

Since its October 24th release, Apple's latest iteration of its BSD-based OS X software, version 10.3 or "Panther," has received more plaudits than pans throughout the high-tech community. ...

IT Careers That Will Bounce Back

Over the last several months the U.S. economy has shown signs of improvement. John Challenger, CEO of outplacement consulting firm Challenger, Gray & Christmas, told the E-Commerce Times that there has been a 50 percent drop in high tech job cuts from last year ...

BEST OF ECT NEWS

The True Leader of the CRM Pack

At first glance, ERP leader SAP appears to be handily beating competitors Siebel, Oracle and the newly merged PeopleSoft-J.D. Edwards in the CRM applications space. In fact, Forrester Research analyst Erin Kinikin told CRM Buyer that SAP earned more licensing revenue last year than those other three vendors combined. And as total earnings in the market have dropped 30 percent, SAP claims to have won 9 percentage points of total market share away from its rivals...

E-BUSINESS SPECIAL REPORT

Five Patents That Changed E-Business

Considering that e-business as a concept was not part of most people's vocabularies before the 1990s, the number of technologies and processes that have been developed since then is staggering. Some, such as Amazon.com's "1-Click" checkout procedure, have revolutionized the way people buy products, while others, such as smart cards, have changed both enterprise and e-commerce transactions...

CONFERENCE REPORT

Siebel Striving for OnDemand Crown

According to Siebel Systems founder and CEO Thomas Siebel, the hosted CRM market is expected to generate US$1 billion in revenue in 2004, followed by $1.8 billion the following year. If the keynote address Siebel gave Tuesday at Comdex is any indication, he wants his company to grab a huge slice of that market ...

PRODUCT PROFILE

Salesforce.com Steps Out with New Hosted CRM Apps

Salesforce.com on Monday announced Winter '04, its latest hosted CRM service and the fourteenth generation since the offering was introduced in early 2000. The company also unveiled its sforce 2.0 on-demand application server, which is included in the Winter '04 release ...

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