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E-tailers, even the most popular ones, are universally failing to provide high-quality online customer service, according to a new survey from GartnerGroup, Inc ...

U.S. government authorities said Monday they have charged four people and a pharmaceutical supply company with conspiring to sell drugs over the Internet to people without valid prescriptions ...

Ailing online pharmacy PlanetRx.com, Inc. (Nasdaq: PLRX) took another hit Thursday when William J. Razzouk resigned to become a venture partner at Paradigm Capital Partners LLC of Memphis, Tennessee ...

While online auction giant eBay (Nasdaq: EBAY) continues to outpace competitors in the United States, QXL.com, Inc. (Nasdaq: QXLC) has edged ahead in the latest round of the European online auction version of "King of the Hill." ...

April's e-commerce bloodbath had a dragging effect on the amount of money raised by venture capital-backed companies in the second quarter, according to a report released Tuesday by research company VentureOne ...

Barnesandnoble.com (Nasdaq: BNBN) reported a wider-than-expected loss for the second quarter late Monday, as the company spent money on a slew of new ventures amid a general slowdown in e-commerce. Company officials also said the loss for the year may be higher than previously predicted ...

Name-your-price e-tailer Priceline.com (Nasdaq: PCLN) announced its fourth international venture Monday, saying it will bring its service to Japan through an alliance with Japanese Internet investor Softbank Corp ...

eBay, Inc. (Nasdaq: EBAY) said it will get $1.2 million (US$) under a lawsuit settlement with ReverseAuction.com, Inc., which had been accused of illegally obtaining eBay user IDs and addresses in order to send them unwanted and misleading e-mail ...

E-tail bellwether Amazon (Nasdaq: AMZN) beat analysts' second quarter bottom-line estimates by two cents per share, but the results still failed to reassure investors ...

eBay, Inc. (Nasdaq: EBAY) reported stronger than expected results for the second quarter, as revenue rose 97 percent and the number of people using the online auction service grew ...

According to data released Monday by Chicago, Illinois-based employment firm Challenger, Gray & Christmas, 24 of the 122 dot-com companies that have laid off workers in the past eight months subsequently ceased operations ...

Online banking is growing in popularity, with nearly 23 million Americans expected to pay their bills and access their financial accounts online by 2004, according to research firm IDC ...

Webvan Group, Inc. (Nasdaq: WBVN) has reported that its aggressive expansion plan resulted in steeper losses for the second quarter when compared with a year earlier, even as revenue surged ...

Business-to-business (B2B) software maker Ariba, Inc. (Nasdaq: ARBA) reported surprisingly strong results for the quarter ended June 30th, fueled by a number of major agreements signed in recent months ...

Santa Clara, California-based Yahoo! Inc. announced strong second-quarter earnings and better than expected revenue growth Tuesday, sending its stock soaring and calming investor fears ...

According to a report from market analysis firm Datamonitor, poor online service cost Internet retailers a combined $6.1 billion (US$) in sales last year, and could balloon to more than $173 billion ...

According to analysts at Chase H&Q and US Bancorp Piper Jaffray, general stock market jitters have resulted in a larger-than-expected drop in trading volume and could have a negative impact on second quarter results ...

Name-your-own-price Web retailer Priceline.com announced Wednesday that it is teaming with Internet investor group General Atlantic Partners LLC to launch Priceline.com Europe in the fourth quarter of this year ...

Further shrinking what is already a highly competitive e-commerce sector, online grocer Webvan Group, Inc. (Nasdaq: WBVN) announced Monday that it has agreed to acquire rival HomeGrocer.com for $1.2 billion (US$) in stock ...

Boosting traffic at both shopping and greeting card sites, a record number of Father's Day shoppers went online in time to get Dad a gift or card, according to Internet tracking firm Nielsen//NetRatings ...