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Results 1-2 of 2 for Scott Smith.

Calendly Routing Integration Ends Manual Scheduling for CX Teams

Calendly Routing is a new solution built to enable CX teams to instantly qualify, route, and schedule meetings with high-value leads and customers from their company's website. The cloud-based platform offers a new layer of the modern digital technology stack.

INDUSTRY ANALYSIS

Coaxing Users to CRM Cotillions

Two major CRM events took place this week, with Gartner and Siebel coaxing CRM users out of their cubicles to warm West Coast locations. Gartner's Customer Relationship Management Summit took place in Scottsdale, Arizona, while Siebel hosted its annual User Week in Los Angeles. Both tried to add a v...

CRM Buyer Channels