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Results 1-2 of 2 for John S. Webster.

VeriFone Admits Accounting Errors, Investors Halve Stock Price

VeriFone, a provider of secure electronic payment systems and consulting, lost almost 50 percent of its market value after the company said Monday it will need to restate its financials for several reporting periods -- going back to January. The restatements, resulting from an internal review, will ...

IBM Tool Gives Service Reps a Head Start on Customer Problems

It happens all the time: Customers with complaints pick up the phone to call centers about a service problem. However, what if the service provider can pinpoint network problems before they occur? That way, customer service reps can resolve issues before disgruntled callers reach for the phone. That...

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