Search

Results 1-1 of 1 for Joerg Habermeier.
EXPERT ADVICE

Using the Contact Center to Help Build Brand Loyalty

In 2018, 8.8 percent of all retail sales globally, totaling more than $2 trillion, were made online. As the total number of online purchases continues to grow, a compelling case can be made that e-commerce customers expect to receive support that is as good as or even better than those who purchase ...

CRM Buyer Channels