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Online only - for convenience
Both online and in-store - to shop conveniently and see items in person
In-store only - for a hands-on experience and to support local businesses
Not shopping - opting for homemade gifts
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For CRM, AI Advances More Than Just Contact Center, Marketing Goals
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https://www.crmbuyer.com/story/coveo-report-reveals-ai-search-enriches-customer-engagement-177337.html
Coveo Report Reveals AI Search Enriches Customer Engagement
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Surefront Unified Toolkit Modernizes CRM and Retail Management
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https://www.crmbuyer.com/story/beyond-the-cart-ux-hits-and-misses-can-make-or-break-a-virtual-storefront-177960.html
Beyond the Cart: UX Hits and Misses Can Make or Break a Virtual Storefront
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Morphing Demographics Require Imaginative PR Strategies
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How To Leverage Gen AI Without Losing the Corporate Shirt
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To Deploy a Better CRM With AI, Keep Humans on the Help Desk
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Retailers Turn to AI for Holiday Shopping Season Success
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CallRail Expands AI To Supercharge CRM Lead Intelligence Integration
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